Over 40 Years in BusinessISO 27001 compliantPublic sector: GSA contract holder

LA 562-298-5000 · Chicagoland 312-432-5300 · Phoenix 602-733-6807 · Client Support

Converged Business Technology Solutions for Los Angeles Organizations

Security systems, IT, cybersecurity, and communications — delivered by local teams to reduce downtime, risk, and operational friction, with 24/7 support

✔ Licensed commercial security provider
✔ ISO-aligned IT & cybersecurity services
✔ 40+ years in communications & contact centers
✔ Local engineers, on-site service, 24/7 support
  • 40 years in business
  • ISO 27001 compliant
  • GSA, CMAS & TESMA contract holder
  • ISNetworld membership
  • 1-business-day engineer reply

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Technology Services That Work Independently — and Align When You’re Ready

bti los angeles office truck

AI Services That Help Your Team Get More Done

Your team has better things to do than search through documents and chase routine follow-ups. BTI helps businesses in Los Angeles use AI to reduce repetitive work, make information easier to find, and improve customer service.

From secure employee AI workspaces to custom solutions connected to your existing systems, we help you choose the right starting point and put it into practice. With implementation, employee guidance, and ongoing support available, you don’t have to build an AI department to move forward. 

FULL COVERAGE

BTI Services in Southern California

One partner for security, communications and IT. Browse everything we install and support, organized by category.
BTI service truck wrapped with AI-driven security, phone and IT solutions, parked outside a BTI office
AI Services

AI Services for Los Angeles Businesses

Our best clients have already adopted AI. Their people spend the day running it and keeping up with its output: the AI they can see. For businesses in Los Angeles and Southern California, BTI takes care of the AI you can't see. We turn separate AI initiatives into connected technology that runs a governed, measured virtual workforce across your phones, data, security and business systems. Explore all AI services and solutions.

Where are you in your AI journey?

Pick the stage that sounds like your business today. Each one points to the right next step.

  1. Step 0: No AI allowed yet

    Let employees use AI safely

    Allow employees to use AI chat safely and securely under managed, governable, compliant controls: managed accounts, data loss controls, sign-in through Entra ID, a clear AI use policy and activity logging.

    Safe, governed AI use for employees
  2. Step 1: Just getting started

    Find where AI pays off first

    Find the AI use cases that pay off first, then build them with guardrails in place.

    AI opportunity assessment
  3. Step 2: Already using AI

    Govern, secure and protect it

    Your people rely on AI every day. Add AI governance, security and business continuity so AI can scale safely.

    AI governance, security and continuity
  4. Step 3: Want one partner to run it

    Hand off the AI you can't see

    Bring in an outsourced AI partner to build, govern and run AI across the whole business, plus the IT and connectivity underneath it.

    Outsourced AI partner and connected technology

AI programs

Book a free AI consultation or call 800-435-7284

BTI technician mounting an Avigilon dome security camera on a building wall
Commercial Security

Commercial Security Systems in Los Angeles

For 40 years, BTI has designed, installed and supported security cameras, access control and intrusion alarms for businesses in Los Angeles and Southern California. Choose on-premises, cloud or hybrid. We also build advanced, fully customized and compliant agentic AI security: AI that watches video, flags real events and triggers the right response under rules you set. One team integrates video, doors and alarms, runs the cabling and supports it all after go-live. BTI is an Axis Gold Partner and a Kantech Global Edition Certified Partner. See all commercial security services.

Get a free security consultation or call 800-435-7284

Row of business desk phones with color touchscreen displays
VoIP & Communications

Business Phone Systems and Communications in Los Angeles

Business communications now connect to AI, your business systems and Microsoft 365, and they should run on automation that drives revenue, customer experience, productivity and efficiency. For businesses in Los Angeles and Southern California, BTI connects it all compliantly: voice calls, SMS, MMS, webchat, social media chat, legacy fax, email, web forms, ticketing, call recording and analytics, plus automated follow-up and tracking of every human call. We have installed business phone systems for 40 years: cloud, on-premises or hybrid, vendor-agnostic and carrier-neutral, with telecom brokerage and contract negotiation to lower your costs. See all business communication solutions.

Your connected communications journey

  1. Start with a simple phone system

    A modern cloud or hybrid phone system, installed and supported by a local team.

    Business phone system installation
  2. Add one AI receptionist

    An AI agent answers, routes and follows up on calls around the clock, then hands off to your team.

    AI receptionist and call automation
  3. Run an autonomous revenue and service engine

    Every channel connected and automated for world-class sales and support.

    Omnichannel sales and service automation
IT operations center with two engineers monitoring network, security and support dashboards
Managed IT

Managed and Co-Managed IT Services in Los Angeles

Most companies we work with in Los Angeles and Southern California already have internal IT and security staff. BTI's co-managed IT helps that team keep the work running and build governed AI for IT at the same time: securely, compliantly and affordably, with measurable ROI and no drop in quality. We also deliver fully managed IT, Microsoft 365 and Azure, cloud-managed networks, data center and private cloud, and backup and disaster recovery with Datto, Veeam and Cove. BTI is a Microsoft Partner, a Cisco Select Partner and a Cisco SMB Black Belt. See all IT services in Los Angeles.

Managed patching, vulnerability management, and vCISO

Three questions we help you answer

  1. What is your IT team doing?

    Clear roles between your staff and ours, written down in a shared responsibility model.

    Co-managed IT shared responsibility model
  2. How are you measuring it?

    Uptime, response time and security results reported in plain language.

    Operational reliability and uptime
  3. How do you add governed AI for IT?

    Secure, compliant AI automation for IT operations, rolled out without disrupting service.

    AI and converged technology for IT

Get a free IT consultation or call 800-435-7284

Vertical Expertise

Southern California Industries We Support With Integrated IT, Communication, & Security Systems

Our experienced team is equipped to tackle even the toughest compliance requirements with ease. With BTI’s integrated IT, communication, and security services, we ensure your operations stay compliant, efficient, and secure.

aerospace 3

Aerospace

agriculture 3

Agriculture

automative 3

Automotive

construction 3

Construction

food 3

Food

government 3

Government

healthcare 3

Healthcare

it 3

IT

manufacturing 3

Manufacturing

religious 3

Religious Facilities

transportation 3

Transportation

BTI supports aerospace and defense suppliers with managed IT, cybersecurity, business communications and physical security. CMMC consulting is available through a specialist partner, managed under BTI’s SLA.

BTI provides comprehensive solutions, including CCTV, access control, environmental monitoring, and temperature control systems with advanced analytics, to support large produce, meat, food, and beverage manufacturers, distributors, and growers. Our tailored services are designed to ease compliance with FSMA, GAP, FMIA, PPIA, HACCP, SSOP, and GMP regulations. By partnering with BTI, clients enhance food safety, streamline operational efficiencies, and reduce the risk of compliance violations, workplace liabilities, and workman’s compensation claims. Our solutions extend to managed IT services, unified communications, and robust security systems to ensure an integrated approach to food industry compliance and safety.

Enhance workplace safety and prevent theft with BTI’s integrated security solutions, including advanced surveillance cameras and access-controlled doors. Our comprehensive offerings help manufacturing plants, dealerships, and other facilities detect potential incidents early, restrict unauthorized access to high-value areas, and protect against false claims and liability. Additionally, BTI provides managed IT and unified communication solutions to ensure seamless operations, improved security, and efficient information management across your organization.

Safeguard construction sites, equipment lots, and job sites with BTI’s comprehensive security solutions, featuring advanced video surveillance, alarm systems, and access-controlled entry points. Our tailored services deter theft and vandalism, limit site access to authorized personnel only, and enhance overall safety and productivity. In addition, BTI offers managed IT and communication solutions to streamline operations, improve site connectivity, and ensure efficient information flow across all aspects of your projects.

At BTI, we help food and beverage manufacturers and distributors stay compliant and secure with a range of solutions, from CCTV and access control to environmental and temperature monitoring. Our systems make it easier to meet FSMA, GAP, FMIA, PPIA, HACCP, SSOP, and GMP standards. With our advanced monitoring tools, you can keep a close watch on production and storage areas to prevent contamination, protect inventory, and secure high-risk areas. Our solutions go beyond security, too—by streamlining processes and reducing risks, we help you improve efficiency and cut down on liabilities. Whether it’s through managed IT, communication tools, or advanced analytics, BTI is here to support your business at every step, making compliance simpler and operations smoother.

Keep sensitive facilities and critical infrastructure safe with BTI’s complete security solutions. Our scalable systems help you control access to restricted areas, monitor public spaces, and prevent unauthorized entry, so you can focus on secure operations, data integrity, and public safety. Beyond security, our managed IT and communication services streamline operations and keep your team connected, ensuring your facility runs smoothly and safely every day.

BTI partners with healthcare organizations to design, install, and support security and safety systems tailored to your needs. Whether you’re aiming for Joint Commission (TJC) Accreditation, CARF certification, or compliance with CDC and American College of Surgeons standards, we’re here to help. Our solutions include advanced access control, video surveillance, and intrusion detection to protect sensitive areas and ensure HIPAA and HITECH compliance. Plus, our managed IT and communication services keep your team connected and your data secure, so you can focus on delivering quality care with peace of mind.

Protect your IT rooms and critical infrastructure with BTI’s comprehensive security solutions. Our integrated approach combines advanced video surveillance, access control, and real-time monitoring to ensure your systems stay safe from unauthorized access and potential breaches. With BTI’s all-in-one IT, communication, and security solutions, you get the peace of mind that your infrastructure is secure and your operations are running smoothly.

Boost your manufacturing facility’s efficiency with BTI’s all-in-one solutions. Our integrated approach provides real-time visibility into production lines, equipment status, and overall facility security, helping you enhance worker safety and protect valuable assets. With BTI’s IT, communication, and security services working together, you can achieve a more streamlined and cost-effective operation, all while maintaining a secure and productive environment.

Create a safe and connected environment for your worship spaces and offices with BTI’s integrated solutions. Our all-in-one security, IT, and communication services provide secure access and surveillance, while enabling real-time collaboration, audiovisual streaming, and virtual participation. With BTI, you can enhance both security and connectivity, ensuring a welcoming and secure experience for everyone involved.

Optimize your fleet operations with BTI’s all-in-one solutions for vehicle tracking, route planning, and real-time traffic monitoring. Our integrated IT, communication, and security services help you reduce fuel consumption, boost safety, and enhance the customer experience. With scalable, reliable solutions from BTI, you’ll keep your fleet connected and your operations running smoothly.

Service Areas

Providing Commercial IT, Communication, & Security Solutions in California

LA County

Providing certified expert business security, IT products & software, VoIP, communication, AI & automation installation, service, and support in the following areas: Agoura Hills, Alhambra, Arcadia, Artesia, Avalon, Azusa, Baldwin Park, Bell, Bell Gardens, Bellflower, Beverly Hills, Bradbury, Burbank, Calabasas, Carson, Cerritos, Claremont, City of Commerce, Compton, Covina, Cudahy, Culver City, Diamond Bar, Downey, Duarte, El Monte, El Segundo, Gardena, Glendale, Glendora, Hawaiian Gardens, Hawthorne, Hermosa Beach, Hidden Hills, Huntington Park, City of Industry, Inglewood, Irwindale, La Cañada Flintridge, La Mirada, La Puente, La Verne, La Habra Heights, Lakewood, Lancaster, Lawndale, Lomita, Long Beach, Los Angeles, Lynwood, Malibu, Manhattan Beach, Maywood, Monrovia, Montebello, Monterey Park, Norwalk, Palmdale, Palos Verdes Estates, Paramount, Pasadena, Pico Rivera, Pomona, Rancho Palos Verdes, Redondo Beach, Rolling Hills, Rolling Hills Estates, Rosemead, San Dimas, San Fernando, San Gabriel, San Marino, Santa Clarita, Santa Fe Springs, Santa Monica, Sierra Madre, Signal Hill, South El Monte, South Gate, South Pasadena, Temple City, Torrance, Vernon, Walnut, West Covina, West Hollywood, Westlake Village, and Whittier.

Inland Empire

Providing certified expert business security, IT products & software, VoIP, communication, AI & automation installation, service, and support in the following areas: Adelanto, Apple Valley, Banning, Barstow, Beaumont, Big Bear Lake, Calimesa, Canyon Lake, Chino, Chino Hills, Colton, Corona, Eastvale, Fontana, Grand Terrace, Hemet, Hesperia, Highland, Jurupa Valley, Lake Elsinore, Loma Linda, Menifee, Montclair, Moreno Valley, Murrieta, Norco, Ontario, Perris, Rancho Cucamonga, Redlands, Rialto, Riverside, San Bernardino, San Jacinto, Temecula, Upland, Victorville, Wildomar, and Yucaipa.

Orange County

Providing certified expert business security, IT products & software, VoIP, communication, AI & automation installation, service, and support in the following areas: Aliso Viejo, Anaheim, Brea, Buena Park, Costa Mesa, Cypress, Dana Point, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Irvine, La Habra, La Palma, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Los Alamitos, Mission Viejo, Newport Beach, Orange, Placentia, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Seal Beach, Stanton, Tustin, Villa Park, Westminster, Yorba Linda, Orange, and Irvine, Sanat.

Ventura County

Providing certified expert business security, IT products & software, VoIP, communication, AI & automation installation, service, and support in the following areas: Bell Canyon, Camarillo, Casa Conejo, Channel Islands Beach, El Rio, Fillmore, Lake of the Woods, Lake Sherwood, Meiners Oaks, Mira Monte, Moorpark, Oak Park, Oak View, Ojai, Oxnard, Piru, Port Hueneme, San Buenaventura (Ventura) city, Santa Paula, Santa Rosa Valley, Santa Susana, Saticoy, Simi Valley, Somis, Thousand Oaks.

Recent News, Stories and Product Information Articles

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GSA contract holder, contract 47QTCA21D00BA

Federal Contract Vehicle

General Services Administration (GSA)

BTI is a GSA contract holder (47QTCA21D00BA), so federal agencies and other eligible buyers can purchase through our GSA Schedule.

CMAS, California Multiple Award Schedules (California public agencies only)

State & Local

California Multiple Award Schedules (CMAS)

CMAS contract awardee (California), serving state and local government entities, educational institutions and other eligible California public organizations.

TESMA

LA County Agreement

Telecommunications Equipment & Services (TESMA)

A TESMA contract awardee under the Los Angeles County Telecommunications Equipment & Services Master Agreement, available to Los Angeles County agencies and other eligible public organizations.

ISNetworld member contractor

Contractor Compliance

ISNetworld Membership

ISN serves 900 Hiring Clients and 90,000 active contractors and suppliers. BTI holds an ISNetworld membership.

Governance & assurance

Compliance Governance, Certifications & Partner Assurance

BTI Governance & Verified Qualifications

BTI maintains an internal ISO 27001 compliant governance program and continuously improves its information security, vendor management, and operational controls with third-party validation. Held by BTI: ISO 27001 compliant (Technology Assurance Group) · Microsoft Partner · Cisco Select Partner and Cisco SMB Blackbelt · Axis Gold Partner · Kantech Global Edition Certified Partner Platforms we install and support: Cisco, Cisco Meraki, Axis Communications, Avigilon, Microsoft, Milestone, Brivo, Kantech and Avigilon Alta (formerly Openpath).
ISO 27001 compliant badge by Technology Assurance Group (TAG) for BTI

Partner Certifications, Audits & Compliance-Aligned Platforms

BTI works with compliance-aligned data centers, cloud platforms, monitoring providers, payment processors, cybersecurity vendors, and service partners that maintain independent certifications, audits, attestations, or compliance programs such as UL, PCI, SOC 2, SOC 3, GDPR support, and other framework-specific controls.

Held by the platforms and providers BTI resells or uses

BTI 24/7 NOC/SOC
SOC 3 report held by BTI's data center and cloud providers
HIPAA-aligned hosting from BTI's cloud and data center providers
PCI DSS compliance held by payment processors BTI uses
UL 827 listing held by BTI's alarm monitoring provider
GDPR support from BTI's cloud platform providers
FedRAMP authorization held by cloud platforms BTI resells
FISMA compliance held by cloud platforms BTI resells
ISO 14001 held by BTI's data center providers
ISO 50001 held by BTI's data center providers

These certifications, audits and attestations belong to the third-party platforms and providers, not to BTI. Which ones apply depends on the specific platform, service, data center, processor, monitoring provider, or vendor used in your solution. Ask us which apply before you buy.

Ready when you are

Contact Us Today for a Free Consultation

Ready for Better Support and Service in Los Angeles?

“BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.”

Rebecca Gadomski · Edgewood Clinical

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