Competitive transparent pricing and itemized quotes and invoices
Click below to schedule a free consultation
Comprehensive Managed IT Services with Provider Support
BTI Communications Group’s in-depth and cost-effective managed IT services give clients the protection and service they need to stay ahead of the latest cyber-security threats and utilize the latest IT advancements.
BTI is a Certified Partner With Industry Leaders
BTI’s Experience: Our Success Across Multiple Industries
BTI consistently solves IT challenges that our staff doesn’t have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.
The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.
Our High-Value, Low-Cost Managed IT Services
When you turn to us for our customized IT solutions, you can trust that any service we provide is based on industry standards and best practices. Our top IT professional services include managed desktop care, core network support, managed server care, and backup and disaster recovery. Since we offer 24/7 constant monitoring, we can also ensure your data and network is always protected.
Elevate your IT infrastructure with GlobalView Managed IT Solutions. Experience proactive support and real-time monitoring to prevent downtime and keep your systems running smoothly.
Managed Server Care
- Real-time monitoring & alerting of critical server applications
- Systems performance and resource utilization reporting
- Preventive maintenance for operating systems and applications
- Security management for anti-virus software with updates
- Problem escalation and remediation for third-party applications
- Storage management and usage reporting for critical data
- Unlimited phone, remote, and on-site technical support
Core Network Support
- Comprehensive network support service with dedicated account representatives assigned to manage IT infrastructure
- Telecom services & 3rd party vendor warranty management
- Network performance monitoring & DNS management service
- Configuration management for routers, switches & wireless
- Managed firewall with configuration and security monitoring
- Software license management with asset inventory reporting
Backup & Disaster Recovery
- Backup and disaster recovery service provides continuous data backup & recovery for Windows servers & desktops
- Once a day, offsite replication for data protection, no tapes
- Encrypted transport is secure & meets regulatory compliance
- Locally installed appliance supports quick restores and business continuity using a built-in server virtualization system
- Flexible application delivery options with a hybrid cloud platform
- Fully managed and monitored to ensure data integrity
Managed Desktop Care
- Preventive maintenance with our automated service platform
- Security & Patch Management with Microsoft updates
- Centrally managed anti-virus & spyware prevention
- Online asset management for hardware & software utilization reporting
- Management portal with a ticketing system to support problem escalation and resolution through our service desk
Keep your IT operations seamless 24/7. See how our Remote Monitoring & Management services prevent issues before they occur and keep your business up and running.
Unrivalled Provider Support
We partner with your IT managers and business management staff to ensure your systems are monitored and maintained around the clock. Our skills, proficiency, and processes exceed all applicable standards mandated by Sarbanes Oxley, HIPAA, and PCI, and we can help ensure that yours do too.
Our first and primary goal is to deliver the foremost level of technical quality that can be delivered reliably and on time for your budget.
Partnership You Can Trust
We relieve your IT team from the low-level, invisible, but often critical after-hours preventative updates and repairs necessary in networking, communications, Microsoft server, Apple and Microsoft desktops, and Mobile Device Management systems. We secure your network and systems and audit them for compliance with applicable standards.
Available Additional Services
We provide IT support services that are personalized and meet each individual client’s needs. No matter your business size, we have managed IT solutions to fit any budget. If you have questions or want to discuss your specific needs, call us today!
.
Our Promise to You
- Competent, No cost needs assessments
- Itemized pricing and detailed scopes of work
- Certified Engineers
- On Time and On Budget