*(RMM is an acronym that stands for “remote monitoring and management.” RMM includes software, automation, and an expert workforce to enable your IT organization to increase efficiency, security, compliance, and operational goals.
Benefits of BTI’s RMM as a Service
Simplifying RMM Software Management Services
Let us handle the tedious task of managing RMM software for your IT team. With our service, they can focus on strategic initiatives without interruptions or downtime.
Reduce IT Expenses
​Our remote monitoring and management services will reduce your IT downtime and management expenses by 40 to 80% depending on your current spending.
Avoid Cyber Losses
​Our remote monitoring and management services will reduce your IT downtime and management expenses by 40 to 80% depending on your current spending.
Ensure Your IT Team Does Not Get Caught Off Guard
Our proactive 24-hour approach predicts and prevents issues before they escalate and responds when needed so your IT team can sleep at night. Prevent and reduce unplanned downtime and outsource the after-hours and holiday projects to our expert team, saving time and money and guaranteeing results.
Access to Leading Edge Tools
Ensure that your business keeps running smoothly 24/7/365. Say goodbye to hefty software, hardware, and maintenance investments.
Managed or Co-Managed Options
Our RMM service is built with flexibility in mind. We can fully manage or co-manage your solution to fit your specific needs and requirements.
Increased Peace of Mind
No more interrupted vacations or sleepless. BTI’s RMM services empower your IT staff with proactive monitoring and automation.
Exceed Compliance Standards
BTI’s expertise in regulatory compliance ensures that your organization stays aligned with your industry regulations, regardless the complexity.
What Our Clients Say About Our Remote Monitoring & Management Services
BTI consistently solves IT challenges that our staff doesn't have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.
Jonathon Huff
The Moody Church
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.
Rebecca Gadomski
Edgewood Clinical
The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.
Dave Tourje
Alpha Structural, Inc.
BTI is a Certified Business RMM Service Provider
SOC2
SOC3
SSAE 18
DSS
CCNP
CCDP
VMware Certified
Privacy+
CMAS
GSA Contractor
Features of BTI’s RMM as a Service
Asset Inventory
Our RMM service is built with flexibility in mind. We can fully manage or co-manage your solution to fit your specific needs and requirements.
Endpoint Management
Get a complete and comprehensive report on all your endpoints. Monitor patches, software updates, and antiviruses on every device connected to your infrastructure.
Server and Application Performance Management
Our comprehensive dashboard provides a complete overview of your network health at even the smallest detail to strengthen data-driven decisions, regarding all user and endpoint activities within your network.
IT & Automation
Automated reporting will ensure you don’t miss a beat while reducing the workload of your already busy IT staff.
Happy Staff, Happy Life
By leveraging BTI’s RMM services your staff can enjoy vacations, PTO, and absences without hiring temporary staff or delaying important projects.
Reallocate Resources
Our RMM services will give you 24/7 access to hundreds of experts around the clock as an extension of your team communicating, escalating, and troubleshooting for you on any systems you designate with a common ticketing, escalation, and communication platform. This common platform and documentation mean these engineers can be mobilized immediately, if needed.
Scale with Your Business
Improve your results, speed, and quality, while cutting costs by up to 50%. Enabling you to save thousands of dollars per year.
Managed RMM Services
Co-Managed RMM
In-House RMM
-
BTI takes care of all needs
-
24/7 Support & Management
-
We provide software, hardware, and human resources
-
We Help specifically with what you need
-
24/7 Support & Management
-
Bring your own solution, but receive reduced management costs
-
Your team fully manages your IT
-
Your staff's capabilities
-
You need to invest in software, hardware, and human resources
Not recommended for Business IT Solutions on a Budget
RMM Software We Provide
Barracuda Preferred Partner
Cisco Meraki Partner
Cisco Partner
Microsoft Partner
Network Detective
Webroot
Sentinel One
Solar Winds
Dell Technology Parnters
VMware
N-Able
Connectwise
RMM as a Service FAQs
What is RMM?
RMM, or Remote Monitoring and Management, is software used by MSPs (Managed Service Providers) and IT professionals to remotely monitor and manage endpoints and IT environments seamlessly.
What is BTI’s RMM as a Service
​RMM as a service is BTI’s unique service offering that consists of having the BTI provide the software and technical team to deploy and manage your RMM software solutions and optionally manage or co-manage specified systems hardware, software, or security services you require. RMM as a service is the cornerstone of IT efficiency and agility transforming your IT workforce from reactive and tactical to proactive and strategic.
What Software Does BTI Use for RMM as a Service?
We install lightweight "agents" on your workstations and servers plus network and IOT (Internet of Things) monitoring and management devices for IOT and SNMP managed devices. These agents act as a proactive and centralized tool to monitor, manage, and secure systems and networks efficiently.
What is an RMM Agent?
An RMM agent is a software application strategically installed on computers or devices, facilitating remote monitoring and management. This empowers centralized oversight of device performance, security, and maintenance and allows us to provide streamlined and efficient monitoring, ensuring the optimal health of your IT infrastructure.