Integrated Avigilon Video & Access Control in Chicago (Avigilon Alta and Unity Certified)

Chicagoland’s high volume, preferred authorized partner for Avigilon integrated video surveillance and access control. We provide local system design, compliance-focused installation, and on-site service and support contracts.

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Avigilon Camera Support for the Chicago Metropolitan Area

At BTI, we’re committed to your peace of mind all day, every day. Enjoy seamless, 24/7 monitoring and support of your Avigilon Unity security systems–a truly invaluable service offered for those subscribed to our GlobalView Maintenance program. Experience optimized Avigilon camera security and surveillance. Contact BTI today!

Avigilon Camera Installation

Whether you’re a business, government, or educational institution—or even a historic church—BTI can provide all the infrastructure and labor needed for your Avigilon camera and access control systems to function reliably.

avigilon bti building edited

Avigilon Camera Maintenance

Avigilon camera maintenance includes hardware, software, firmware, and image quality adjustments as needed. Contact BTI for time and material or service contract support.

avigilon smart video view

Access Avigilon Camera Upgrades

Avigilon cameras are designed to improve over time through firmware and software upgrades. Contact BTI to discuss your upgrade requirements.

Why BTI for Avigilon Unity CCTV/Video Design, Installation, and Support

Fast, Accurate Avigilon Unity Quotes, Installation, and Integration

BTI delivers fast, accurate Avigilon Unity quotes and designs – scoped correctly the first time. We offer extended 24/7 nationwide support for integration with new and existing alarm, access control, CCTV, visitor management, mustering, and life-safety platforms.

Our installation teams are certified by ISNetworld for complex heavy industrial safety and security policies including Fortune 500 deployments. Our support teams are aligned with ISO 27001 policies and processes and have complete familiarity with complex Avigilon Unity integration and system support.

Lastly, BTI’s volume and expert status within the Motorola Security ecosystem means clients enjoy the best availability, pricing, and responsive support in the United States.

BTI technician troubleshooting a door access control system

Get Unity Video Security Solutions Installed, serviced, and upgraded by BTI throughout Chicagoland

Whether you’re upgrading old systems, combining facility operations, or have a new build, BTI will help you get the most from your Avigilon Unity video security solution. Experience expert design, itemized pricing, ISNetworld certified safety and quality installation, and ISO 27001 aligned support from a high volume, top tier certified Avgilon partner.

avigilon unity video managment

Unity Video

On-premise video management with AI powered analytics and cloud-managed features.

Avigilon dome IP camera

Unity Cameras

BTI offers the full catalog of Avigilon security cameras.

Avigilon unity cloud

Avigilon Unity Cloud Services

Enable cloud connectivity for Unity video services, simplifying management across multiple locations. With Unity cloud services, teams can monitor, maintain, and respond in real-time to threats and alerts.

Client stories

The kind of IT partner Chicago businesses stay with

Dave Tourjé
Dave Tourjé
The entire team at BTI that I had the pleasure of working with exceeded my expectations. They tool my company to the technology and security level I needed. They were always very attentive and responsive if we had any questions. Would highly recommend!
Rebecca Gadomski
Rebecca Gadomski
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction. Would highly recommend and happy to talk with anyone who has questions and would like more feedback on their exceptional service.
Michael Gadomski
Michael Gadomski
Dave and his BTI Team have been a great resource to help our growing business succeed. He continues to be responsive with providing the support that we need from initial setup to modifications of our current system in a timely manner. Dave has created a friendly and encouraging relationship which has been recognized by the Edgewood staff as well. His team has been an asset to Edgewood.
Bob Bullock
Bob Bullock
BTI Communications Group does a solid job. From the proposal process straight through to job completion and subsequent support, everyone does exactly what they say they will. We had a solution installed at one location as a test of sorts. Based on the success of that, we are now getting ready to install at a third location.
 Jeff Valencia
Jeff Valencia
Very friendly staff! Jodi was able to provide us support by scheduling a tech out for a job walk the same day as requested. She has been proactive and responsive, which is greatly appreciated. Thanks Jodi!
 Jorge Fonseca
Jorge Fonseca
Great Company! Amazing service and friendly staff!
Andy Wieser
Andy Wieser
Very responsive and good at troubleshooting/problem solving.

BTI Can Help You Choose the Correct Avigilon Unity Camera for Your Needs

Our team has comprehensive knowledge of the features and capabilities that come with Avigilon Unity video surveillance. We provide fast and accurate quotes and designs for Avigilon’s on-premise, cloud, or hybrid security solutions that fit your business goals, growth, and compliance requirements.

Key Features for Cloud-Based & On-Premise Cameras

AI- Powered Video Analytics • HD Video • Edge-Based Processing • Smart Search Function • Edge Storage Options • End-to-End Encryption

Dome Security Cameras

Avigilon H5A camera on white background

Low profile cameras, good for public spaces Indoor and outdoor options.

Multi-Sensor Cameras

Avigilon H4 Multisensor Camera

Best for large areas like parking lots, campuses, or warehouses, where 360° coverage is needed.

Specialty CCTV Cameras

Avigilon H5A modular camera family on white background

Unique installations where traditional cameras are too large or mobility is required.

Bullet IP Cameras

Avigilon HS5L Bullet camera on white background

Has many outdoor uses, ranging from perimeter monitoring to license plate recognition.

Avigilon On-Premise Security Platforms & Avigilon Cloud Security Solutions

Avigilon Unity on premise

Avigilon Unity

On-Premise Video Security

Formerly Formerly Avigilon ACC

motorola on premise access control

Avigilon Unity

On-Premise Access Control

Formerly Formerly Avigilon ACM

avigilon alta video

Avigilon Alta

Cloud Video Security

Formerly Formerly AVA Security

motorola cloud access control

Avigilon Alta

Cloud Access Control

Formerly Formerly Openpath Door Access Control

Avigilon Alta & Unity Access Control Integration

avigilon alta access video security

BTI can help you integrate your Avigilon Unity video surveillance with Avigilon Alta or Unity access control to create a centralized platform that simplifies management, enhances visibility, and scales with your business.

How BTI Delivers a Motorola Security Solution

1
professional Avigilon security camera design

Strategy

We start with a conversation about your requirements, goals, risks, and facility operations.

2
Get Avigilon camera pricing and system install quotes.

Design

Our security engineers then design a custom security solution tailored to your operational needs.

3
Our technicians hit the mark, providing expert installation.

Implementation

BTI technicians handle everything from low-voltage installation to system configuration.

4
Get ongoing support for your Avigilon Unity camera system.

Solution Delivered

After testing, you receive a turnkey Unity video security system with training and support.

Common Avigilon Maintenance Requirements

Common issues affecting camera performance include wiring and connectivity, improper installation and mounting, focus, and change of scene adjustments, and recording server adjustments.

Warranty Replacements

Have an Avigilon camera under warranty but not sure how to get a replacement or repair? We can help support your Avigilon RMA return and repair of supported Avigilon cameras.

bti van moody church 2

Remote and Onsite Support for Avigilon Alta and Avigilon Unity Access and Video - Top Partner

BTI Communications Group is a long-standing, high volume, preferred Avigilon Unity and Avigilon Alta certified Partner with years of experience through product iterations from Avigilon ACC video (now Avigilon Unity Video) and Avigilon ACM access control (now Avigilon Unity Access Control) as well as the original openpath access control and AVA security camera programs (now Avigilon Alta Access and Avigilon Alta Video). BTI is a preferred partner (High Volume and Technically Certified.)

bti tech installing avigilon

Avigilon Unity, Formerly Avigilon ACC & Avigilon ACM

Avigilon Unity is an AI-driven, on-site security suite that embodies the key features of the original Avigilon collection, including the Avigilon Control Center, Avigilon Cloud Services, and Access Control Manager. It’s tailored for businesses seeking to oversee their systems through a unified and expandable platform.

Software Updates

Avigilon offers software updates to improve the quality of your cameras, AI analytics, and access control systems over time.

Troubleshooting

Our team has extensive experience in diagnosing and resolving connectivity problems.

Upgrade Assistance

Experienced pros at BTI will help you make the most of your budget for upgrades to all of your Avigilon on-premise security systems.

Watch the Motorola Solutions Avigilon Alta & Unity Buyer's Guide Video

Cover image for BTI’s 2026 Motorola Solutions Avigilon Alta & Unity Buyer’s Guide for cameras, access control, support, upgrades, expansion, and converged security architecture.

2026 Motorola Solutions Avigilon Alta & Unity Buyer's Guide

Compare Motorola Solutions Avigilon Alta and Avigilon Unity for cameras, access control, cloud security, on-premise video, support, upgrades, expansion planning, and converged security architecture. This BTI buyer’s guide helps organizations choose the right Avigilon platform, plan accurate system designs, coordinate IT and cybersecurity requirements, and understand long-term service and lifecycle support options.

Welcome to the 2026 Motorola Solutions Avigilon Alta & Unity Buyer’s Guide. This guide is essential for organizations evaluating Avigilon cameras, access control, and converged security architecture.

Avigilon is a strategic security architecture decision, not just a product purchase. It involves cameras, access control, networking, and cybersecurity. Planning must integrate physical security, information technology, and cybersecurity. BTI partners with organizations to guide architecture decisions, ensuring systems are designed, documented, and supported for long-term value.

Choosing between Avigilon Alta and Unity is crucial for system design. Alta is cloud-native, ideal for multi-tenant and tech environments, while Unity suits large facilities with complex integrations. Accurate design and quotes are vital to avoid costly errors. Evaluate deployment models, access control, video management, and information technology requirements carefully.

BTI offers a comprehensive approach to Avigilon architecture, integrating physical security, information technology, and cybersecurity into a cohesive model. This eliminates siloed operations and ensures a seamless transition from design to support. Using System Surveyor, BTI provides detailed visual layouts, enabling stakeholders to evaluate and approve plans confidently before procurement.

Avigilon partner quality is crucial for project success. The right partner transforms Avigilon’s complex ecosystem into a practical, cost-effective security architecture. BTI ensures precise design, avoiding unnecessary scope and change orders, while integrating legacy systems. BTI combines security expertise, information technology knowledge, and lifecycle support for reliable, high-quality outcomes.

BTI offers a comprehensive capability stack for Avigilon design, service, support, and expansion. This includes physical security design, network infrastructure, cybersecurity, manufacturer coordination, documentation, and compliance readiness. BTI integrates these disciplines into a single accountable engagement, ensuring seamless service delivery and eliminating gaps often found when handled by separate vendors.

Avigilon Alta offers cloud-managed access control, video, and intrusion solutions. Manage doors and credentials via a centralized dashboard, with mobile credentials and Apple Wallet support. Enjoy remote visibility and event review across sites. Alta Protect enhances site protection with video analytics and alerts, ideal for multi-tenant buildings, tech companies, and cloud-first workplaces.

Avigilon Alta enhances security for multi-tenant office buildings by managing tenant access and shared spaces from a single cloud dashboard. Multifamily properties benefit from mobile access and automated vendor management. Technology companies can streamline smartphone-first access and remote administration. Consider upgrading access control for improved security and efficiency.

Avigilon Unity offers robust on-premise security solutions for hospitals, clinical facilities, and complex environments. It provides enterprise-grade video management, sophisticated access governance, and deep integration capabilities. Ideal for high camera counts and complex access policies, Unity ensures compliance and data sovereignty. BTI supports new deployments, expansions, and service takeovers.

Healthcare facilities demand robust security. Avigilon Unity excels in managing public access, restricted zones, and compliance in hospitals. It supports emergency department access, pharmacy protection, and behavioral health management. BTI’s converged model ensures seamless integration across security, information technology, and clinical operations, addressing complex needs with advanced video management and sophisticated access control.

Avigilon’s architecture is tailored for diverse industries, from healthcare to education. BTI assists in selecting the right model — Alta, Unity, or hybrid — based on specific needs like cloud access, on-premise video, and cybersecurity. Each vertical, such as commercial real estate or government, benefits from customized solutions ensuring optimal security and operational efficiency.

BTI tailors Avigilon solutions for high-security, distributed, and regulated sectors like data centers, manufacturing, retail, banking, aviation, and law enforcement. Unity excels in complex, high-security environments, while Alta suits cloud-managed, distributed sites. BTI’s expertise ensures systems align with network, identity, and cybersecurity needs, providing comprehensive support and documentation.

Avigilon projects require integrated information technology, cybersecurity, and physical security planning. Whether using Alta cloud or Unity on-premise, systems interact with network infrastructure, identity policies, and compliance processes. Unity demands deeper integration into server and cybersecurity environments. BTI’s layered operating model ensures Avigilon systems are managed, auditable, and supportable security programs.

Evaluate your Avigilon platform choice with this checklist. Opt for Avigilon Alta for cloud-managed access, mobile credentials, and remote management. Choose Avigilon Unity for on-premise control, large facility security, and advanced integrations. BTI supports hybrid deployments and can assess your needs before committing to an architecture.

BTI’s Avigilon deployment process minimizes operational risk by aligning organizational goals and clarifying scope and costs. It includes facility assessment, System Surveyor layouts, architecture recommendations, and detailed design for cameras, access control, and credentials. Network and cybersecurity reviews precede installation, followed by procurement, configuration, and training. Managed support and lifecycle reviews ensure long-term system health.

Let’s explore example Avigilon architecture scenarios. For a multi-tenant office, BTI uses Avigilon Alta for cloud-managed security. In hospitals, Avigilon Unity ensures on-premise video management and access control. For tech companies, BTI leverages Avigilon Alta for a modern, mobile-first access experience. These scenarios illustrate BTI’s tailored approach to diverse security needs.

BTI is more than an Avigilon installer; it’s a partner in architecture, security, and lifecycle support. Avigilon Alta excels in cloud-first environments, while Unity suits on-premise needs. BTI ensures the right platform, design, and support, maximizing security outcomes and operational visibility, reducing vendor confusion, and enhancing long-term reliability.

BTI offers comprehensive Avigilon services, from quotes to support reviews and upgrades. Our no-obligation Security Architecture Review assesses your facility’s needs, ensuring a tailored solution. We evaluate existing systems, compare Alta versus Unity, and provide phased recommendations. Contact BTI for expert guidance and a clear path forward.

A Trusted Security Services Provider for SMBs & Enterprise Level Organizations

At BTI, we like to help businesses of all sizes maintain resilience and reduce risk through world-class video security, access control, alarm, voice, data, and IT security services and consulting.

Industries We Support

Healthcare

Logistics

Government

Education

Manufacturing

Financial Services

Religious Facilities

Professional Services

BTI Provides On-Site Avigilon Support Throughout The Chicago Metropolitan Area from Its Mobile Fleet and Chicago Warehouse

BTI Communications Group is a long-standing preferred Avigilon ACC and Avigilon ACM Partner (High Volume and Technically Certified.) We install and service Avigilon ACC hardware and software, as well as Avigilon ACM access control systems throughout the entire Chicagoland Metropolitan Area. We ship from our branch in Downers Grove, IL and deliver through our mobile fleet of installation and service professionals. BTI offers advanced Avigilon security products including high-resolution cameras, multi-lens cameras, intelligent analytics, door access control systems, and integration with Avigilon camera AI analytics and third-party software. Avigilon Unity solutions help businesses, government, schools, and educational institutions to improve security, mitigate risk, and safeguard assets. BTI provides customized design, itemized pricing, installation, and guaranteed support, low-cost, solutions your business needs throughout the Chicagoland Metropolitan Area.

Serving the Chicago Metropolitan Area

Providing certified expert security design, installation, service, and support throughout the Chicago Metropolitan Area, Northwest Indiana, and the Wisconsin border — browse coverage by region below.

Counties: Cook County, Lake County, DuPage County, Grundy County, McHenry County, Will County, Dekalb County, Kane County, Kendall County, Jasper County (Indiana), Lake County (Indiana), Newton County (Indiana), Porter County (Indiana), Kenosha County (Wisconsin).

Chicago

Chicago

DuPage County & Western Suburbs

AddisonAuroraBartlettBensenvilleBloomingdaleBolingbrookCarol StreamClarendon HillsDarienDowners GroveElmhurstGlen EllynGlendale HeightsHanover ParkHinsdaleItascaLisleLombardNapervilleOak BrookRoselleSchaumburgVilla ParkWarrenvilleWayneWest ChicagoWestmontWheatonWillowbrookWood DaleWoodridge

Cook County - North & Northwest

Arlington HeightsBarringtonBartlettBuffalo GroveDes PlainesElk Grove VillageEvanstonGlencoeGlenviewHanover ParkHarwood HeightsHoffman EstatesKenilworthLincolnwoodMorton GroveMount ProspectNilesNorthbrookPalatinePark RidgeProspect HeightsRolling MeadowsSchaumburgSkokieStreamwoodWheelingWilmetteWinnetka

Cook County - West & Near-West

BellwoodBerkeleyBerwynBroadviewBrookfieldCiceroElmwood ParkForest ParkFranklin ParkHillsideLa GrangeLa Grange ParkMelrose ParkOak ParkRiver ForestRiver GroveRiversideSchiller ParkStone ParkWestchester

Cook County - South & Southwest

AlsipBedford ParkBlue IslandBridgeviewBurbankCalumet CityChicago HeightsChicago RidgeCountry Club HillsCountrysideEvergreen ParkFlossmoorFrankfortGlenwoodHarveyHazel CrestHickory HillsHomewoodLansingLemontLincolnwoodLyonsMarkhamMattesonMidlothianOak ForestOak LawnOrland ParkPalos HeightsPalos HillsPalos ParkPark ForestPosenRobbinsSouth HollandSummit ArgoTinley ParkWestern SpringsWillow Springs

Will County & Southwest Chicagoland

BeecherBolingbrookChannahonCrest HillCreteFrankfortJolietManhattanMokenaNapervilleNew LenoxPlainfieldRomeovilleShorewoodUniversity ParkWoodridge

Kane County & Fox Valley

AlgonquinAuroraBataviaBurlingtonCarpentersvilleDundeeElginEolaGenevaHampshireKanevilleMaple ParkMontgomeryNorth AuroraPlato CenterSaint CharlesSouth ElginSugar Grove

Lake County & Northern Chicagoland

AntiochBarringtonBuffalo GroveDeerfieldFox LakeGrayslakeGurneeHighland ParkHighwoodLake BluffLake ForestLake VillaLake ZurichLibertyvilleLincolnshireLong GroveMundeleinNorth ChicagoRound LakeRussellVernon HillsWadsworthWaucondaWaukeganWinthrop HarborZion

McHenry County & Northwestern Chicagoland

AldenAlgonquinCaryCrystal LakeHarvardInglesideIsland LakeLake In The HillsLakewoodMarengoMchenryRichmondRingwoodUnionWonder LakeWoodstock

DeKalb County & Far West Exurbs

GenoaKingstonMaltaSycamoreWaterman

Kendall & Grundy Counties

BracevilleBristolCoal CityMinookaOswegoPlanoSandwichSouth WilmingtonYorkville

Northwest Indiana & Wisconsin Border

ChestertonCrown PointGaryHammondHighlandHobartKenoshaLowellMerrillvilleMunsterPleasant PrairieRensselaerSaint JohnScherervilleValparaisoWhiting

We Provide Avigilon Camera Support For The Chicago Metropolitan Area

We are always ready and eager to assist you, whether it’s through a phone call or an email. At BTI Communications Group, your satisfaction is our goal. Let’s make Chicagoland safer, together. Contact Us Today!

BTI Communications Group in Downers Grove, IL

santa-fe-springs-office

Ready when you are

Request a quote or free consultation!

What's included in your free consultation and security plan?

  • Site survey of your facility’s security needs
  • Detailed scope of work with which device we recommend and why
  • Custom security floor plan illustrating camera, access control, and alarm equipment laid out in System Surveyor
  • Itemized and fully transparent quote with no hidden cost or fees

Request your free consultation

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