Customized Business Communication Systems, Contact Centers, Cellular Boosting, and & Installation Services in The Chicago Metropolitan Area

Communications Systems, Products, Services Sales & Support in Chicago

Your One-Stop Shop For All Your Business Communication Needs

At BTI, we specialize in a range of communication channels including VoIP phone services and cellular technologies, ensuring seamless integration of digital channels for small businesses and large enterprises alike. Our expertise extends past traditional phone systems, and include solutions like: 4G/5G signal boosting, internet & cloud services, paging & mass notification, and customer service contact center software.
Eliminate your communication pain points by leveraging our advanced contact center software and VoIP phone service, designed to streamline your operations and empower your team to achieve their highest potential. With our omnichannel contact centers, experience unlimited calling and mobile phone integration, ensuring your small business stays connected through various communication channels.

Business Communication Systems & Solutions We Support & Provide

At BTI, we are proficient in setting up and maintaining various communication systems, including VoIP technology and traditional phone systems, ensuring your business has access to top-notch internet service and mobile phone connectivity. We specialize in integrating digital channels and applications, designing call flows, and routing, making us a reliable partner for small businesses and enterprises looking to maximize sales and enhance their communication channels.
Zultys
RingCentral logo - BTI supports RingCentral's cloud communication services
Five9 logo - BTI supports Five9 for cloud contact center software
AT&T logo - BTI supports AT&T Business in telecommunications
Frontier logo - BTI supports Frontier for business fiber internet solutions
Spectrum logo - BTI supports Spectrum in telecommunication services
Comcast logo - BTI supports Comcast Business for networking services
Verizon logo - BTI supports Verizon for wireless business solutions

The Best Business Communication Support Service in The Chicagoland Area

BTI consistently solves IT challenges that our staff doesn’t have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.

Jonathon Huff

The Moody Church
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.

Rebecca Gadomski

Edgewood Clinical
The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.

Dave Tourje

Alpha Structural, Inc.

Available Business Communication Systems & Services in Chicago

  • Voice over IP (VoIP) Hardware, Installation, and Maintenance
  • Business Phone Systems Service, Hardware, and Installation.
  • Structured Cabling
  • Meeting Solutions
  • Workforce Optimization Solutions
  • Progressive and Predictive Dialer Installation
  • Business Chat/MMS & Instant Messaging (IM)
  • Integration with Your Business Phone System and
  • Contact Center
  • Business SMS (Texting)
  • Mass Notification
  • Network and Server Configuration
  • Wi-Fi and Cell Coverage GAP Remediation
  • Network Equipment and Installation
  • Structured Cabling
  • Bandwidth and SD-WAN Installation and Management
  • Wilson Pro
  • In-building Cellular Coverage and Boosting
  • Network & Connectivity Optimization, Internet Quality of Service and SD-WAN, and WIFI Calling Support
  • Structured Cabling and Network Infrastructure Solutions from VoIP Security to VoIP redundancy plus Fiber, Copper, IDFs, and Wireless Technologies
  • Announcement / Intercom / Speaker
  • Voice Integrated Door Phones, Elevator Phones, Intercoms, & Gate Boxes
  • Emergency Notification / Integration with Site Safety, Attendance, and Bell Systems
  • Call Recording
  • Audio Conferencing
  • Video Collaboration
  • Web Conferencing
  • IP Conference Phones
  • Audio Visual and Conference Room Solutions (AV)

The Best Business Communication Services Provider in The Chicago Metropolitan Area

​Our promise is that our GlobalView support services will ensure smooth functioning of your business collaboration solutions.

Remote Monitoring & Management Services

Our services include remote monitoring and management for VoIP providers, internet providers, SAAS solutions, and critical network infrastructure.

Remote and On-Site Support

Our team of mobile service experts in Arizona promptly responds to any issues remotely or on-site. Our first and primary goal is to deliver you the foremost level of technical quality that can be delivered reliably for your budget.

Effective Business Communication Installation & Support Services in Chicago

Free Site Assessment

BTI is aware that every organization has different needs. That’s why, the first step in our Meraki installation service is a free on-site assessment to study and design a plan that fits your unique networking and security needs and budget.

Designed To Meet Your Needs and Budget

Once we’ve identified your unique needs and requirements our team of Authorized Cisco Meraki engineers will design the perfect gameplan and next steps for your organization that portray the exact costs and needs of the project in the most effective and affordable way possible, no-hidden fees!

Installation Done Right

Our Cisco Meraki Engineers use the best materials and technology to give your business or organization a network set-up that will withstand network intensive stress.

24/7/365 Support

Call or text us today to speak with one of our communication specialists

Unified Communications Support for Every Industry

Aerospace
BTI provides managed IT, camera, access control, alarm, voice & data solutions for the aerospace industry

BTI’s advanced IT and communications support helps aerospace organizations manage complex systems, stay compliant with strict regulations, and ensure uninterrupted collaboration across teams and locations.

Technology is transforming the field. From farm management systems to remote monitoring and data analytics, BTI’s IT services help agricultural businesses stay connected, optimize yields, and streamline operations.

Drive innovation with IT solutions that support everything from manufacturing floor communication to connected vehicle technologies. BTI ensures real-time data sharing and system reliability across your automotive enterprise.

Coordination is key. BTI supports the construction industry with cloud-based communication tools, secure networking, and project management integration—ensuring real-time collaboration between teams and sites.

Ensure traceability, compliance, and operational efficiency with IT systems that integrate communication and data flow from production to distribution. BTI makes connectivity in the food sector seamless and secure.

BTI enables government agencies to communicate securely and efficiently. Our IT and telecom support strengthens inter-agency collaboration, protects sensitive data, and ensures compliance with federal cybersecurity standards.

Healthcare

From secure data handling to regulatory compliance (HIPAA, HITECH, TJC), BTI supports healthcare networks with IT infrastructure and communication tools that improve care delivery, enable telemedicine, and protect sensitive information.

We partner with IT businesses to extend their capabilities—offering infrastructure management, system integration, and expert-level support to enhance client service and internal performance.

Keep your operations connected and agile. BTI supports manufacturing with network solutions for automation, analytics, and inventory systems—ensuring clarity and speed in every communication.

With secure, cloud-based solutions, BTI helps real estate professionals manage listings, communicate with clients, and protect sensitive data. Stay connected in a fast-paced market with our tailored IT services.

BTI provides managed IT, camera, access control, alarm, voice & data solutions for the aerospace industry

Enable stronger community engagement with reliable communication platforms and IT systems. BTI helps faith-based organizations connect with their congregations while securing data and managing operations smoothly.

BTI provides managed IT, camera, access control, alarm, voice & data solutions for the aerospace industry

From fleet tracking to dispatch systems, BTI’s IT solutions keep transportation networks efficient, safe, and connected. Our communication tools help reduce costs and elevate the customer experience.

Certifications and Awards

BTI is SOC2 Certified - Assurance in Security, Availability, and Privacy
SOC3 Certification - Excellence in Security, Trust, and Privacy
BTI is DSS Certified - Commitment to Data Security Standards
SSAE18 Certified - Standard in Controls and Operational Effectiveness
Cisco Partner
Certified Privacy+ - Excellence in Data Privacy and Protection
meraki
GSA Contract Holder - Authorized Government Services Provider

GSA

BTI Caters to the specific needs of the U.S. General Services Administration (GSA), offering networking solutions that meet the stringent requirements of government procurement processes. These solutions focus on scalability, cost-effectiveness, and compliance with GSA standards.
BTI is CMAS Certified - California Multiple Award Schedules Participant

CMAS

We are an approved CMAS contract holder able to provide a wide range of solutions and services to state and local government entities, educational institutions, and other eligible organizations.

TESMA

BTI is an IT consulting and contracting partner under the Los Angeles County IT Consulting and Contracting Agreement. This agreement signifies BTI’s expertise and capability in delivering top-notch IT solutions and services to Los Angeles County government agencies and organizations.

ISNetworld Certification

ISN services help nearly 700 Hiring Clients and 75,000 contractors and suppliers manage risk and support sustainability. BTI maintains Fortune 500 level security, insurance, and safety practices and compliance monitored and reported by ISNetworld as an active member.

The #1 Business Communication Support Service in Chicago

We are always ready and eager to assist you, whether it’s through a phone call or an email. At BTI Communications Group, your satisfaction is our goal.

BTI Communications Chicago Headquarters

santa-fe-springs-office

IT Case Studies, Publications, & Insights

Ready to Revolutionize Your Business Communications

Contact BTI today to discover how to enhance your operations and keep your team connected, productive, and secure.

Multiple Locations to Better Serve You

12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000

1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300

615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807

BTI Provides Business Communication Support Services in The Chicago Metropolitan Area

Areas we Cover

Chicago, Evanston, Schaumburg, Naperville, Northbrook, Skokie, Oak Brook, Deerfield, Lisle, Lake Forest, Downers Grove, Itasca, Elmhurst, Aurora, Hoffman Estates, Elgin, Rolling Meadows, Highland Park, Des Plaines, Elk Grove Village, Buffalo Grove, Glenview, Arlington Heights, Lombard, Merrillville, Vernon Hills, Tinley Park, Libertyville, Barrington, Mount Prospect, Lincolnshire, Wheeling, Glen Ellyn, Woodridge, Warrenville, Palatine, Morton Grove, Addison, Crystal Lake, Villa Park, Valparaiso, Wilmette, Park Ridge, Westchester, Geneva, Lake Zurich, Bolingbrook, Kenosha, Oak Park, Hinsdale, Westmont, Mundelein, Wood Dale, Gurnee, Malta, Wheaton, Romeoville, River Forest, Willowbrook, Bartlett, Melrose Park, Grayslake, Mchenry, Waukegan, Joliet, Winnetka, Bridgeview, Niles, North Chicago, Bloomingdale, Roselle, Orland Park, Bensenville, Crown Point, Batavia, Oswego, Homewood, Plainfield, Lincolnwood, Wayne, Carol Stream, Hanover Park, Glendale Heights, Mokena, Sycamore, Riverside, Darien, Frankfort, Berwyn, Oak Lawn, La Grange, Fox Lake, Western Springs, Elmwood Park, River Grove, Alsip, Palos Hills, Franklin Park, Streamwood, Oak Forest, New Lenox, Forest Park, Gary, Highland, Schererville, Hickory Hills, Lake Bluff, Montgomery, North Aurora, Chicago Heights, Chicago Ridge, Palos Heights, Cicero, Round Lake, Wauconda, Schiller Park, Countryside, Blue Island, Dundee, Woodstock, Cary, Calumet City, Long Grove, Hampshire, Whiting, Chesterton, Lowell, Munster, Hammond, Pleasant Prairie, Lake In The Hills, Harvey, Algonquin, Park Forest, Evergreen Park, Glencoe, Sugar Grove, Yorkville, Brookfield, Antioch, South Elgin, South Holland, Broadview, Summit Argo, Lemont, Harwood Heights, Hillside, Carpentersville, West Chicago, Lyons, Markham, Marengo, University Park, Stone Park, Lakewood, Coal City, Ingleside, Saint Charles, Kenilworth, Minooka, Wadsworth, Glenwood, Flossmoor, Shorewood, Clarendon Hills, Bellwood, Rensselaer, Saint John, Hobart, Willow Springs, Channahon, Prospect Heights, La Grange Park, Country Club Hills, Crest Hill, Hazel Crest, Burbank, Wonder Lake, Bedford Park, Highwood, Palos Park, Lansing, Lake Villa, Burlington, Sandwich, Harvard, Midlothian, Ringwood, Island Lake, Matteson, Zion, Berkeley, Manhattan, Robbins, Genoa, Posen, Plano, Eola, Braceville, Beecher, Plato Center, Maple Park, Bristol, Kingston, Winthrop Harbor, Kaneville, Russell, Union, South Wilmington, Waterman, Richmond, Alden, and Crete.
Counties: Cook County, Lake County, DuPage County, Grundy County, McHenry County, Will County, Dekalb County, Kane County, Kendall County, Jasper County (Indiana), Lake County (Indiana), Newton County (Indiana), Porter County (Indiana), Kenosha County (Wisconsin).