Customized Business Communication Systems, Contact Centers, Cellular Boosting, and VoIP System Accessory Support & Installation Services in Arizona

Communications Systems, Products, Services Sales & Support in Arizona

Your One-Stop Shop For All Your Business Communication Needs

At BTI, we have extensive knowledge and expertise in VoIP phone systems, customer service, call center, paging, intercom, security, and cellular technologies such as in building 4G / 5G signal boosting, and emergency notification systems.
We are licensed by the State of Arizona and the FCC to provide the full spectrum of solutions your business may need, from low voltage cabling to burglar alarms and 4G / 5G signal boosting.

Business Communication Solutions We Support & Provide

At BTI, we have extensive knowledge and expertise in various business communication systems. From setting up VoIP phones and ensuring proper IT and network configurations, to maximizing sales, integrating applications, designing call flows, and routing, we’ve got you covered.
Zultys
RingCentral logo - BTI supports RingCentral's cloud communication services
Five9 logo - BTI supports Five9 for cloud contact center software
AT&T logo - BTI supports AT&T Business in telecommunications
Frontier logo - BTI supports Frontier for business fiber internet solutions
Spectrum logo - BTI supports Spectrum in telecommunication services
Comcast logo - BTI supports Comcast Business for networking services
Verizon logo - BTI supports Verizon for wireless business solutions

The Best Business Communication Support Service in Phoenix & Tucson Metro Area

BTI consistently solves IT challenges that our staff doesn’t have the skill or time for. Their installation team is excellent and their support always makes sure all of our issues are solved.

Jonathon Huff

The Moody Church
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction.

Rebecca Gadomski

Edgewood Clinical
The entire team at BTI has exceeded my expectations. They took my company to the technology and security level I needed.

Dave Tourje

Alpha Structural, Inc.

Available Business Communication Services in Arizona

VoIP and Contact Center

  • Voice over IP (VoIP) Hardware, Installation, and Maintenance
  • Business Phone Systems Service, Hardware, and Installation.
  • Structured Cabling
  • Meeting Solutions
  • Workforce Optimization Solutions
  • Progressive and Predictive Dialer Installation

Business SMS

  • Business Chat/MMS & Instant Messaging (IM)
  • Integration with Your Business Phone System and
  • Contact Center
  • Business SMS (Texting)
  • Mass Notification

Infrastructure Installation

  • Network and Server Configuration
  • Wi-Fi and Cell Coverage GAP Remediation
  • Network Equipment and Installation
  • Structured Cabling
  • Bandwidth and SD-WAN Installation and Management

Cellular Signal Boosting & Network Infrastructure

  • Wilson Pro
  • In-building Cellular Coverage and Boosting
  • Network & Connectivity Optimization, Internet Quality of Service and SD-WAN, and WIFI Calling Support
  • Structured Cabling and Network Infrastructure Solutions from VoIP Security to VoIP redundancy plus Fiber, Copper, IDFs, and Wireless Technologies

Paging Solutions

  • Announcement / Intercom / Speaker
  • Voice Integrated Door Phones, Elevator Phones, Intercoms, & Gate Boxes
  • Emergency Notification / Integration with Site Safety, Attendance, and Bell Systems

Voice Conferencing Solutions

  • Call Recording
  • Audio Conferencing
  • Video Collaboration
  • Web Conferencing
  • IP Conference Phones
  • Audio Visual and Conference Room Solutions (AV)

The Best Business Communication Services Provider in The Phoenix & Tucson Metro Area

​Our promise is that our GlobalView support services will ensure smooth functioning of your business collaboration solutions.

Remote Monitoring & Management Services

Our services include remote monitoring and management for VoIP providers, internet providers, SAAS solutions, and critical network infrastructure.

Remote and On-Site Support

Our team of mobile service experts in Arizona promptly responds to any issues remotely or on-site. Our first and primary goal is to deliver you the foremost level of technical quality that can be delivered reliably for your budget.

Effective Business Communication Installation & Support Services in Arizona

Free Site Assessment

BTI is aware that every organization has different needs. That’s why, the first step in our Meraki installation service is a free on-site assessment to study and design a plan that fits your unique networking and security needs and budget.

Designed To Meet Your Needs and Budget

Once we’ve identified your unique needs and requirements our team of Authorized Cisco Meraki engineers will design the perfect gameplan and next steps for your organization that portray the exact costs and needs of the project in the most effective and affordable way possible, no-hidden fees!

Installation Done Right

Our Cisco Meraki Engineers use the best materials and technology to give your business or organization a network set-up that will withstand network intensive stress.

24/7/365 Support

Call or text us today to speak with one of our communication specialists

BTI Provides Business Communication Support Services in Arizona

Phoenix Metro Area

Maricopa County: Apache Junction, Avondale, Buckeye, Carefree, Cave Creek, Chandler, El Mirage, Fountain Hills, Gila Bend, Gilbert, Glendale, Goodyear, Guadalupe, Litchfield Park, Mesa, Paradise Valley, Peoria, Phoenix, Queen Creek, Scottsdale, Sun City, Sun City West, Surprise, Tempe, Tolleson, Wickenburg, Youngtown.
Pinal County: Apache Junction, Casa Grande, Coolidge, Eloy, Maricopa, Florence, Hayden, Kearny, Mammoth, Marana, Queen Creek, Suprerior, Winkleman. Unincorporated Pubak County: Arizona City, Dudleyville, Gold Canon, Oracle, Queen Valley, San Manuel, San Tan Valley.
Gila County: Globe, Payson, Miami, Tonto Basin, San Carlos, Pine, Star Valley, Young, Claypool, Roosevelt, Strawberry, Gisela, Pinal, Central-Heights-Midland-City, Kohls Ranch, Freedom Acres, Rye, Hunter Creek, Haigler Creek, Cooper Hill, Cutter, El Capitan, Canyon Day, East Verde Estates, Mesa Del Caballo, Cedar Creek, Oxbow States, Dripping Springs, Washington Park, Mead Ranch Round Valley.

Tucson Metro Area

Pima County: Ajo, Arivaca, Catalina, Corona De Tucson, Cortaro, Cowlic, Green Valley, Lukeville, Marana, Mount Lemmon, Oro Valley, Pisinemo, Rillito, Saddlebrooke, Sahuarita, Sasabe, Sells, Topawa, Tucson, Vail.

Industries We Work With

BTI helps several Aerospace and Defense contractors tailor security solutions to comply with CMMC 2.0 Level 1: Foundational, Level 3: Advanced, and Level 3: Expert requirements for facility security as well as information security and compliance. In addition, BTI is actively helping protect civilian and military installations with advanced cyber threat detection and response solutions.

BTI supplies Cisco Meraki solutions for several large produce, meat, food, and beverage manufacturers, distributors, and growers. Our solutions are tailored to reduce the burden of compliance with FSMA, GAP, FMIA, PPIA, HACCP, SSOP, and GMP regulations. Utilizing BTI, our customers minimize food safety program violations, improve operational efficiencies, and reduce or eliminate employer liability and workman’s compensation claims.

Optimize and secure your network infrastructure with Cisco Meraki’s cloud-based solutions, tailored to meet the demands of manufacturing plants and dealerships. Cisco Meraki enables IT managers to streamline network management, ensuring seamless connectivity, robust security, and centralized control. With powerful tools for remote monitoring, automated updates, and easy scalability, you can reduce downtime, improve productivity, and keep your network protected against evolving threats. Experience simplified management of high-demand environments with intuitive Meraki dashboards, providing visibility and control over every device and user on your network.

Empower construction sites and equipment yards with Cisco Meraki’s secure, cloud-based network solutions, designed to keep operations running smoothly and securely. With Cisco Meraki, IT managers can quickly deploy wireless connectivity across expansive job sites, enabling reliable communication, remote monitoring, and real-time data access for teams. The intuitive Meraki dashboard simplifies management, offering visibility into network usage, device status, and security. Ensure secure access to network resources, manage permissions for authorized personnel, and maintain productivity without compromising on security. Cisco Meraki solutions provide the flexibility, control, and security construction teams need to stay connected and efficient.

BTI provides Cisco Meraki’s advanced network solutions for large-scale produce, meat, food, and beverage manufacturers and distributors, ensuring seamless, secure connectivity and compliance management. With Cisco Meraki, facilities benefit from real-time monitoring of networked devices, including environmental and temperature sensors, to meet FSMA, GAP, FMIA, PPIA, HACCP, SSOP, and GMP regulations. The intuitive Meraki dashboard centralizes visibility and control, helping IT managers quickly address compliance needs, minimize food safety program violations, and enhance operational efficiencies. By leveraging Meraki’s secure, cloud-based infrastructure, our customers reduce the risk of costly liability and improve overall facility safety and productivity.

Safeguard sensitive facilities and critical infrastructure with Cisco Meraki’s secure, cloud-managed network solutions. Cisco Meraki’s advanced networking capabilities allow IT managers to control network access, monitor connected devices, and ensure data integrity across restricted areas. With Meraki’s centralized dashboard, you gain real-time visibility and control over network traffic, enabling quick responses to potential security threats and unauthorized access attempts. Designed for scalability, Cisco Meraki solutions support secure operations and streamline management, helping organizations maintain reliable, compliant, and safe infrastructure for public service and critical data applications.

BTI provides Cisco Meraki’s cloud-managed network solutions for regional healthcare organizations, supporting compliance with Joint Commission (TJC), CARF, CDC infection control, and American College of Surgeons standards. Cisco Meraki’s secure, scalable infrastructure simplifies network management while helping healthcare facilities achieve HIPAA, HITECH, and other information security compliance requirements. With Meraki’s intuitive dashboard, IT teams gain real-time visibility into network access, device health, and data security, making it easier to protect sensitive information and maintain strict regulatory compliance. Meraki’s seamless integration capabilities also support telemedicine, secure patient data sharing, and optimized operational workflows across healthcare networks.

Safeguard your IT rooms with Cisco Meraki’s cloud-managed network solutions, providing robust security, real-time monitoring, and centralized control to protect critical infrastructure. Cisco Meraki enables IT teams to monitor network access, detect unusual activity, and manage connected devices from a single dashboard, minimizing the risk of unauthorized access and potential data breaches. With Meraki’s streamlined management and automated security updates, you can ensure your IT environment stays secure, compliant, and efficient, without the complexity of traditional security setups.

Enhance operational efficiency in manufacturing facilities with Cisco Meraki’s cloud-managed network solutions, offering real-time insights into network performance, device connectivity, and system health. Meraki’s centralized dashboard allows IT teams to monitor and manage networked production equipment, optimize bandwidth for critical applications, and quickly detect issues that may impact productivity. By providing seamless connectivity across the facility, Meraki solutions improve worker communication, support automated processes, and reduce downtime—leading to a more streamlined, secure, and cost-effective operation.

Enable seamless and secure connectivity across worship spaces and offices with Cisco Meraki’s cloud-managed network solutions. Cisco Meraki provides reliable, high-speed internet for real-time collaboration, audiovisual streaming, and virtual participation, allowing congregants to engage from anywhere. With Meraki’s intuitive dashboard, IT teams can easily manage network access, prioritize bandwidth for streaming services, and ensure secure connections, enhancing the worship experience both in-person and online.

Support vehicle tracking, route planning, and real-time traffic monitoring with Bosch security solutions, contributing to reduced fuel consumption, improved safety, and enhanced customer experience through scalable security systems.

Certifications and Awards

BTI is SOC2 Certified - Assurance in Security, Availability, and Privacy
SOC3 Certification - Excellence in Security, Trust, and Privacy
BTI is DSS Certified - Commitment to Data Security Standards
SSAE18 Certified - Standard in Controls and Operational Effectiveness
Cisco Partner
Certified Privacy+ - Excellence in Data Privacy and Protection
meraki
GSA Contract Holder - Authorized Government Services Provider

GSA

BTI Caters to the specific needs of the U.S. General Services Administration (GSA), offering networking solutions that meet the stringent requirements of government procurement processes. These solutions focus on scalability, cost-effectiveness, and compliance with GSA standards.
BTI is CMAS Certified - California Multiple Award Schedules Participant

CMAS

We are an approved CMAS contract holder able to provide a wide range of solutions and services to state and local government entities, educational institutions, and other eligible organizations.

TESMA

BTI is an IT consulting and contracting partner under the Los Angeles County IT Consulting and Contracting Agreement. This agreement signifies BTI’s expertise and capability in delivering top-notch IT solutions and services to Los Angeles County government agencies and organizations.

ISNetworld Certification

ISN services help nearly 700 Hiring Clients and 75,000 contractors and suppliers manage risk and support sustainability. BTI maintains Fortune 500 level security, insurance, and safety practices and compliance monitored and reported by ISNetworld as an active member.

The #1 Business Communication Support Service in Arizona

We are always ready and eager to assist you, whether it’s through a phone call or an email. At BTI Communications Group, your satisfaction is our goal.

BTI Communications Group in Phoenix, AZ

santa-fe-springs-office

IT Case Studies, Publications, & Insights

Multiple Locations to Better Serve You

12155 Mora Drive, Suites #1&2
Santa Fe Springs, CA 90670
p. 562-298-5000

1441 Branding Ave Suite #200
Downers Grove, IL 60515
p. 312-432-5300

615 N 48th St, Suite #1048
Phoenix, AZ 85008
p. 602-733-6807

Start With A Free Consultation

We will provide the following at no cost:

  • Itemized and fully transparent quote with no hidden costs or fees
  • No charge site survey
  • Detailed scope of work and review of the recommended solution
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