CHICAGO · ILLINOIS
Get Axis Installed Right, and Supported After the Project
Get more from your Axis investment with local Axis communication installers in Chicago who help reduce deployment surprises, coordinate the technology around your system, and leave you with an environment that is easier to manage, support, and expand.
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CERTIFIED AXIS GOLD PARTNER
Local Support
In Chicago
24/7
Proactive monitoring
Multi-Site
Support available
Client stories

Dave Tourjé★★★★★
The entire team at BTI that I had the pleasure of working with exceeded my expectations. They tool my company to the technology and security level I needed. They were always very attentive and responsive if we had any questions. Would highly recommend!

Rebecca Gadomski★★★★★
BTI has been exactly what our growing company has needed for so long! They provide friendly, professional service and have consistently been willing to go above and beyond to ensure our complete satisfaction. Would highly recommend and happy to talk with anyone who has questions and would like more feedback on their exceptional service.

Michael Gadomski★★★★★
Dave and his BTI Team have been a great resource to help our growing business succeed. He continues to be responsive with providing the support that we need from initial setup to modifications of our current system in a timely manner. Dave has created a friendly and encouraging relationship which has been recognized by the Edgewood staff as well. His team has been an asset to Edgewood.

Bob Bullock★★★★★
BTI Communications Group does a solid job. From the proposal process straight through to job completion and subsequent support, everyone does exactly what they say they will. We had a solution installed at one location as a test of sorts. Based on the success of that, we are now getting ready to install at a third location.

Jeff Valencia★★★★★
Very friendly staff! Jodi was able to provide us support by scheduling a tech out for a job walk the same day as requested. She has been proactive and responsive, which is greatly appreciated. Thanks Jodi!

Jorge Fonseca★★★★★
Great Company! Amazing service and friendly staff!

Andy Wieser★★★★★
Very responsive and good at troubleshooting/problem solving.
AXIS PRODUCTS & SOLUTIONS
Work with local Axis installers who help reduce project surprises, coordinate the technology around your system, and leave you with a cleaner, more supportable environment after installation.
Improve visibility across your facilities with Axis cameras selected and installed around the actual coverage, operating conditions, and performance requirements of your environment.
Make video easier to use when something happens with a system designed around how your team needs to view, search, investigate, and export footage.
Make employee and facility access easier to manage with Axis access control designed around your doors, users, security requirements, and broader environment.
Improve entry communication at doors, gates, and other critical access points with intercom systems coordinated with the security and network infrastructure around them.
Extend announcements, warnings, and emergency communication across your facility with network audio designed to fit the way your organization operates.
Improve awareness in areas where standard video alone may not provide enough information by using Axis radar, thermal, or advanced detection where the application supports it.
Get more useful information from your security environment with supported Axis analytics that can help your team identify, investigate, and respond to important events more efficiently.
Reduce the risk of a strong product becoming an intricate system to own with local installation, testing, documentation, integration, and ongoing support from BTI’s Chicagoland team.
The BTI Difference
BTI combines local Chicagoland support with structured project delivery, cross-system expertise, documentation, and long-term support, helping reduce deployment risk and making your Axis environment easier to own after installation.
Get local support from BTI’s Chicagoland team without giving up the resources needed for larger or multi-site projects.
Get a more predictable deployment through structured planning, pre-job review, testing, documentation, and quality control before the project is handed over.
Reduce delays when Axis systems depend on switching, PoE, storage, firewalls, remote access, or other infrastructure by working with a team that can coordinate the security and IT requirements together.
Make future troubleshooting, upgrades, and expansion easier with a clearer record of the devices, configurations, testing, and changes made during the project.
Keep continuity after the project with a local team that can stay involved in troubleshooting, upgrades, maintenance, and future expansion.
Keep standards and execution more consistent across locations through centralized project oversight, repeatable testing, and standardized documentation.
Book a Free Chicago Site Survey

UNIFIED AXIS SECURITY
Bring supported Axis video, access control, intercoms, audio, and analytics into a more coordinated security environment, allowing you to investigate incidents faster, manage fewer disconnected systems, and get more value from the technology already in place.
Investigate events faster by connecting access activity, video, and alerts.
Reduce system switching by bringing supported Axis technologies into a more unified workflow.
Get better context when something happens with video, analytics, and event data working together.
Manage multiple locations more consistently as your Axis environment expands.
Make day-to-day security easier to operate without adding unnecessary complexity.
How It Works
Step 01
We begin by reviewing your locations, users, applications, current infrastructure, connectivity problems, security requirements, and long-term plans.
This helps ensure that tour Axis environment is based on how your organization operates.
Step 02
BTI assesses the physical and technical factors that could affect the deployment.
This can include cabling, mounting locations, available power, switching capacity, internet connectivity, equipment placement, and access to the facility.
Step 03
Our engineers identify the Axis hardware, licensing, and supporting services required for the proposed environment.
The recommendations are based on your facilities, network requirements, connected devices, users, applications, and plans for future growth.
Step 04
BTI supports installation and configuration, so the equipment is deployed according to the approved network design and business requirements.
Our team can also coordinate the supporting infrastructure needed to bring the environment online.
Step 05
After deployment, BTI can continue supporting your organization through monitoring, troubleshooting, licensing renewals, hardware upgrades, infrastructure changes, and future expansion.
LOCAL AXIS SUPPORT
Get local Axis installation and support from BTI’s Downers Grove team, with on-site service available throughout Chicago and the surrounding suburbs.
Local Headquarters
Our office is located in Downers Grove, IL.
Local Engineers
Our team lives and works in Chicago.
Fast Response Times
On-site support available throughout the Chicago-Land area.
Remote + On-Site
Comprehensive IT support where you need it.
BTI Communications Group
Service coverage · Chicagoland
On-site coverage across Chicago and the surrounding counties and 290 communities.
Chicago · 39
DuPage County & Western Suburbs · 34
Cook County – North & Northwest · 34
Cook County – West & Near-West · 24
Cook County – South & Southwest · 51
Will County & Southwest Chicagoland · 24
Kane County & Fox Valley · 21
Lake County & Northern Chicagoland · 41
McHenry County & Northwestern Chicagoland · 22
Chicago · 39
Albany ParkAustinAvondaleBeverlyBridgeportBronzevilleBucktownChinatownDowntown ChicagoEdgewaterEdison ParkGarfield ParkHumboldt ParkHyde ParkIrving ParkJefferson ParkKenwoodLakeviewLincoln ParkLincoln SquareLogan SquareMorgan ParkNear North SideNorwood ParkO’HarePilsenPortage ParkPullmanRavenswoodRiver NorthRogers ParkSouth LoopSouth ShoreStreetervilleThe LoopUptownWest LoopWest TownWicker Park
DuPage County & Western Suburbs · 34
AddisonAuroraBartlettBensenvilleBloomingdaleBolingbrookBurr RidgeCarol StreamClarendon HillsDarienDowners GroveElmhurstGlen EllynGlendale HeightsHanover ParkHinsdaleItascaLisleLombardNapervilleOak BrookOakbrook TerraceRoselleSchaumburgVilla ParkWarrenvilleWayneWest ChicagoWestmontWheatonWillowbrookWinfieldWood DaleWoodridge
Cook County – North & Northwest · 34
Arlington HeightsBarringtonBarrington HillsBartlettBuffalo GroveDes PlainesElk Grove VillageEvanstonGlencoeGlenviewGolfHanover ParkHarwood HeightsHoffman EstatesInvernessKenilworthLincolnwoodMorton GroveMount ProspectNilesNorthbrookNorthfieldPalatinePark RidgeProspect HeightsRolling MeadowsRosemontSchaumburgSkokieSouth BarringtonStreamwoodWheelingWilmetteWinnetka
Cook County – West & Near-West · 24
BellwoodBerkeleyBerwynBroadviewBrookfieldCiceroElmwood ParkForest ParkFranklin ParkHillsideLa GrangeLa Grange ParkMaywoodMelrose ParkNorridgeNorth RiversideNorthlakeOak ParkRiver ForestRiver GroveRiversideSchiller ParkStone ParkWestchester
Cook County – South & Southwest · 51
AlsipBedford ParkBlue IslandBridgeviewBurbankCalumet CityChicago HeightsCountry Club HillsCrestwoodDoltonEvergreen ParkFlossmoorFord HeightsFrankfortGlenwoodHarveyHazel CrestHickory HillsHometownHomewoodJusticeLa Grange HighlandsLansingLemontLincolnwoodLyonsMarkhamMattesonMerrionette ParkMidlothianOak ForestOak LawnOlympia FieldsOrland HillsOrland ParkPalos HeightsPalos HillsPalos ParkPark ForestPhoenixPosenRichton ParkRiverdaleRobbinsSouth Chicago HeightsSouth HollandStickneySummitThorntonTinley ParkWorth
Will County & Southwest Chicagoland · 24
BeecherBolingbrookBraidwoodChannahonCrest HillCreteElwoodFrankfortHomer GlenJolietLockportManhattanMokenaMoneeNapervilleNew LenoxPeotonePlainfieldRockdaleRomeovilleShorewoodUniversity ParkWilmingtonWoodridge
Kane County & Fox Valley · 21
AlgonquinAuroraBataviaBig RockBurlingtonCarpentersvilleEast DundeeElburnElginGenevaGilbertsHampshireKanevilleMaple ParkMontgomeryNorth AuroraPingree GroveSouth ElginSt. CharlesSugar GroveWest Dundee
Lake County & Northern Chicagoland · 41
AntiochBannockburnBarringtonBuffalo GroveDeer ParkDeerfieldFox LakeGrayslakeGreen OaksGurneeHainesvilleHawthorn WoodsHighland ParkHighwoodIndian CreekKildeerLake BarringtonLake BluffLake ForestLake VillaLake ZurichLibertyvilleLincolnshireLindenhurstLong GroveMettawaMundeleinNorth ChicagoOld Mill CreekPark CityRiverwoodsRound LakeRound Lake BeachRound Lake HeightsRound Lake ParkVernon HillsWadsworthWaucondaWaukeganWinthrop HarborZion
McHenry County & Northwestern Chicagoland · 22
AlgonquinBull ValleyCaryCrystal LakeFox River GroveHarvardHebronHoliday HillsHuntleyJohnsburgLake in the HillsLakemoorMarengoMcHenryOakwood HillsPrairie GroveRichmondRingwoodSpring GroveUnionWonder LakeWoodstock
Looking for an Axis Gold Partner in additional locations? With core markets in Los Angeles, Chicago, and Phoenix, BTI supports organizations nationwide and beyond, including multi-location organizations that need consistent technology standards, security, visibility, and support across their operations.
AXIS PLANNING RESOURCE
Make Better Decisions Before Your Axis Project Starts
Explore BTI’s Axis resources to better understand product selection, deployment planning, integration, documentation, and long-term support before you commit to the project.
Specialized Expertise
BTI helps organizations across commercial, industrial, public-sector, and regulated industries deploy and support Axis Communication solutions.
Yes. BTI can assess an existing Axis environment, troubleshoot problems, recommend upgrades, and take over ongoing support where the system is supportable.
Yes. BTI is an Axis Gold Partner and reseller, so your team can source Axis products through BTI and use the same partner for system design, installation, integration, and support.
Yes. BTI can coordinate Axis security requirements with the supporting network, PoE, storage, firewall, remote-access, and other infrastructure when those dependencies affect system performance or deployment.
Yes, where the existing environment allows it. BTI can evaluate what can remain in service and help plan upgrades or expansion in stages rather than assuming the entire system must be replaced at one time.
BTI can continue supporting the relationship beyond Chicagoland. BTI also has local operations in Los Angeles and Phoenix and can coordinate nationwide project and field resources for multi-location organizations.
Ready When You Are
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