Cisco Webex Phone System: Elevate Your Business Communications
As a Cisco Webex solutions provider, BTI delivers seamless, high-quality communication systems with industry-leading security, flexibility, and mobility. Whether you're seeking enhanced collaboration, streamlined operations, or future-ready technology, we tailor the Webex Phone System to meet your business needs.
Enhance Collaboration with Webex Phone System
The Cisco Webex Phone System offers powerful features that enhance every aspect of communication and collaboration. Designed for businesses of all sizes, it brings unmatched reliability, scalability, and integration capabilities.
Streamline your unified communication operations with GlobalView Support Services. Get real-time insights and remote support to boost your system reliability.
Webex Phone System Features
Calling Features
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Secure and Reliable Cloud Calling: Enjoy crystal-clear voice quality while enjoying world-class security features.
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Complete Collaboration: Integrate your calls with meetings, messaging, and contact center for a unified experience.
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Enterprise-Grade Performance: Enjoy advanced calling features and centralized management.
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Flexible Deployment: Make the switch to the cloud at your own pace. Whether it's a full migration or a fixed approach.
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Full Flexibility and Mobility: Stay connected anywhere at any time, no matter your device or your location.
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Accelerate your Progress: Leverage AI and bult-in integrations to streamline your workflows.
Webex Call Center Features
Caller Greetings
Say hi to your clients with personalized messages. Create customized responses based on special dates, schedules, or holidays while creating personalized forwarding rules or announcements.
Request a Call Back
Deliver an improved customer experience by providing clients with an estimated wait time, plus easy options to call back when your team is available.
Call Routing
Create your own rules to quickly direct your clients to available agents.
Why BTI Is the Right Partner for Your Webex Implementation
Top Features
24/7/365 Support
Choosing BTI as your Webex Partner means you have access to a team of experts ready to assist to ensure your systems are up and running at all times.
Analog Integration
BTI ensures seamless integration of your on-premises and analog devices with the Webex Phone System, leveraging our expertise to enhance compatibility and functionality.
Compliance & Security
With over 35 years in IT and cybersecurity, BTI brings robust compliance tools and world-class protection to every implementation.
At BTI, we integrate our expertise and commitment to customer success to ensure your business communication system delivers measurable results.
Geo Redundancy and Power Solutions
BTI provides expert solutions that combine geo-redundant network coverage with robust power systems, ensuring your business remains connected and operational with secure, uninterrupted communications worldwide.
World-Class Security
BTI’s rapid implementation services minimize disruptions, ensuring your Webex Phone System is up and running in record time with expert precision and efficiency.
Advanced Analytics & Reporting Features
BTI’s rapid implementation services minimize disruptions, ensuring your Webex Phone System is up and running in record time with expert precision and efficiency.
Tailored Solutions
BTI customizes Webex to meet your specific business needs, from enterprise-level calling to small team collaboration.
Transparent Pricing
No hidden fees or unnecessary add-ons—you pay only for the features you need.
Lightning-Fast Installation & Deployment
BTI’s rapid implementation services minimize disruptions, ensuring your Webex Phone System is up and running in record time with expert precision and efficiency.
BTI’s Experience: Our Success Across Multiple Industries
“They are the experts on security coverage, but they also listen to our needs based on what we know to be our healthcare workflow and security vulnerabilities. We require expert on-demand support to manage a large network of clinics. Our experience has been that they will go out of their way to take care of us.”
Charles Lomboy
Director of Physical Plant Management
AltaMed
We're incredibly grateful for BTI Group's expertise and customer-centric approach. They made a complex project feel manageable and stress-free. We look forward to utilizing their services again in the near future for any upcoming IT needs.
Anthony Acocella
IT Director
Mapleleaf Ventures, LLC
“BTI came through for us on our first day here. Both Yuriy Tatarintsev and Jesus Vargas did everything they could in making sure we were up and running on April 17th. They are very professional and took the time to explain what needed to be done and what still needs to be done for our complete and secure set up. Thank you!”
Sharon Moultrie
Operations Manager
21st Century Spirits, LLC
