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Writer's pictureEric Brackett

Winning Against Downtime: A BTI Success Story in Backup and Disaster Recovery


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In today’s business world, downtime is more than an inconvenience—it can severely disrupt operations and cost thousands in lost revenue. Without the right backup and disaster recovery plan, businesses are left vulnerable to a variety of threats, including cyberattacks, hardware failures, and unexpected disruptions caused by natural events. 


According to Lindy Cameron, CEO of UK’s National Cybersecurity Council, “many organizations have no incident response plans, or ever test their cyber defenses.” Hackers know this, which is why ransomware attacks have surged in recent years. 


In fact, ransomware incidents have increased by 13 percent over the past five years, with an average cost of $1.85 million per attack in 2023 (Astra). Without robust backup, continuity, and disaster recovery (BCDR) measures, businesses face prolonged downtime, data loss, and heightened risks from cyberattacks. 


The reality is clear: once the damage is done, recovery can be difficult and costly without the proper safeguards. For one of our clients, these challenges were all too real—until they partnered with BTI to secure their operations and protect their data. 


The Challenge: Vulnerable Data Systems and Downtime Risks 

The client relied on outdated backup appliances to secure critical systems, including their Microsoft Domain Controller, File Server, and ERP system. These systems were the backbone of the client’s operations, housing essential communication tools, production data, and financial information.  


However, this legacy solution left the business exposed to significant risks like:  

  • Prolonged Downtime: The existing system lacked instant virtualization capabilities, which meant any server failure could result in extended disruptions. 

  • Data Vulnerability: Without immutable backups, their data was at risk of tampering or deletion by cyber threats. 

  • Limited Disaster Recovery: The absence of cloud-based recovery options left the business unprepared for physical disasters like hardware failure or environmental damage. 


A system failure would result in substantial data loss, halted production, and a severe budgetary impact—a scenario no modern business can afford. 


BTI’s Solution: Comprehensive BCDR Upgrade 

To address these challenges, BTI implemented a robust Backup, Continuity and Disaster Recovery (BCDR) solution tailored to the client’s needs. This advanced system introduced: 

  1. Instant Virtualization 

  2. Immutable Cloud Backups  

  3. Cloud-Based Disaster Recovery 


Instant Virtualization 

The ability to instantly virtualize failed systems directly on the backup appliance, minimizing downtime and ensuring business continuity. 


Immutable Cloud Backup 

Immutable backups are a type of backup that secures data by making it unchangeable, allowing you to eliminate the chances of accidental or intentional deletion. This type of backup becomes a safeguard against ransomware and malicious tampering, providing an unchangeable and secure backup of critical data. 


Cloud-Based Disaster Recovery 

A flexible recovery option enabling operations to resume swiftly from any location, protecting the business from on-site failures or disasters. 

  

Additionally, the solution offered greater storage capacity, extended data retention, and the ability to run on-premises systems in the cloud—creating a safety net against any hardware, software, or cybersecurity incident. 



Key Benefits Delivered 

  

Instant Virtualization: Fast and Seamless Recovery  

Instant virtualization transformed recovery time from hours or days to mere minutes. In the event of a system failure, the client could virtualize their servers instantly, directly from the backup appliance. This rapid recovery capability eliminated prolonged downtime, keeping operations running smoothly. 

  

Immutable Cloud Backup: Data Security You Can Trust  

By implementing immutable backups, the client’s data was safeguarded from ransomware attacks and unauthorized changes. This enhanced security provided peace of mind, ensuring critical business information remained intact and accessible, even in the face of cyber threats. 

  

Cloud-Based Disaster Recovery: Resilience Against the Unexpected 

With cloud-based recovery, the client gained the flexibility to restore operations from any location. This resilience was especially valuable in scenarios like physical damage to on-premises systems or natural disasters, ensuring business continuity under any circumstance. 


Why Point-in-Time Recovery and Recovery Time Matter 

BTI’s solution also improved two critical metrics for effective disaster recovery, point in time recovery, and recovery time.  

  

Point-in-Time Recovery 

This refers to how far back in time data can be restored (e.g., a week, a day, or 15 minutes). BTI’s solution offered highly granular recovery points, allowing the client to restore exactly what they needed, minimizing data loss. 

  

Recovery Time 

This is the duration it takes to get systems operational again. With instant virtualization, recovery time was reduced to nearly zero, eliminating prolonged disruptions. 

  

These enhancements ensured that the client no longer had to worry about lengthy downtime or insufficient recovery options—their operations could resume with minimal interruption, even during a crisis


The Results: Unmatched Reliability and Peace of Mind 

By partnering with BTI, the client gained: 

  1. Stronger Protection: Safeguarded critical operations from disruptions caused by hardware failures, cyberattacks, or natural disasters. 

  2. Faster Recovery Times: Recovery time dropped from hours to minutes with instant virtualization, eliminating prolonged downtime and saving thousands in potential revenue loss. 

  3. Enhanced Data Security: Immutable backups ensured that data remained untouchable by ransomware, protecting against the average $1.85 million cost of a ransomware incident (Astra, 2023). 

  4. Operational Resilience: Cloud-based disaster recovery empowered the client to restore operations from any location, ensuring continuity even in the face of physical disasters like fire or flood. 

 

The new BCDR solution not only addressed the client’s immediate pain points but also future-proofed their operations, ensuring they could face unforeseen challenges with confidence. 



Take the Next Step 

Is your business equipped to handle the unexpected? BTI’s BCDR solutions can provide the protection, recovery speed, and resilience your operations need. Visit our BCDR services page to learn more, or contact us today for a comprehensive assessment of your current backup and disaster recovery strategy. 

 

With BTI, you’re not just investing in a solution—you’re gaining a partner dedicated to your success. From installation to ongoing monitoring, we simplify the complexity of data protection so you can focus on running your business. 

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