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Writer's pictureEric Brackett

How BTI Helped a Client Recover from Data Leaks


Data Leak success story promotional.

Have you ever feared becoming a victim of a data breach? According to Forbes, 2023 saw a 72% increase in data breaches since 2021, which held the previous all-time record.  


One of our clients suffered a critical data breach that exposed sensitive information about their clients. Faced with the urgent need to resolve and investigate the source of the leak and prevent future incidents, they turned to BTI Communications Group for expert cyber security support. 


Collaborating with one of our trusted cyber services partners, Webcheck, BTI swiftly identified the breach's root cause, addressed vulnerabilities within the IT infrastructure, and fortified the client’s network security to ensure the protection of sensitive data moving forward. 


The Challenge 

One of our clients discovered sensitive information about their clients had been leaked on the Internet, raising significant concerns about the security of their IT systems. They faced several immediate challenges: 


  • Root Cause Investigation: They needed to determine whether the data leak was the result of a malicious cyberattack or an internal system misconfiguration. 

  • Security Assessment: Their entire IT infrastructure required a comprehensive review to identify any other potential vulnerabilities that could lead to similar incidents. 

  • Rapid Remediation: With critical information at risk, time was of the essence. The client sought an expedited process to close security gaps and ensure compliance with their specific industry regulations. 


The client immediately reached out to BTI Communications Group, known for its expertise in cybersecurity and IT infrastructure management, to help them resolve these issues as quickly as possible. 


The Solution 


Immediate Action and Thorough Investigation 

BTI, in partnership with Webcheck, developed a strategic plan to tackle the problem head-on. Understanding the urgency of the situation, BTI and Webcheck dedicated resources around the clock to investigate the data breach and implement robust security measures. 


Comprehensive Assessment

Our cybersecurity team conducted a detailed investigation into the breach, determining whether it was a targeted attack or an internal oversight. The assessment extended to the entire IT infrastructure, uncovering additional security weaknesses and software vulnerabilities.


Vulnerability Remediation

With the root cause identified, BTI and Webcheck worked together to develop a remediation strategy. This involved removing outdated and potentially conflicting software, optimizing network configurations, and patching security gaps that could have left the system vulnerable to future breaches.


Proactive Cyber Defense

After the immediate security risks were addressed, BTI and Webcheck implemented ongoing monitoring systems, enhancing our client's overall security posture. This proactive approach ensured the continuous surveillance of their network and prevented further incidents.


The Results


Data Leak Contained

BTI and Webcheck swiftly located the source of the data leak and resolved the issue. Their rapid response mitigated further data exposure, protecting our client's reputation and client trust.


Improved Network Security

BTI implemented critical updates and optimized the provider’s IT infrastructure. Their fortified network is now more resilient against cyber threats, with enhanced security protocols safeguarding sensitive data.


Proactive Monitoring for Future Protection

BTI established a robust, proactive cybersecurity strategy that includes continuous monitoring and regular security assessments. This ongoing defense system allows the provider to stay ahead of potential threats and ensures compliance with industry standards.


Ahead of Schedule Delivery

Despite the tight timeline, BTI and Webcheck delivered all project milestones ahead of schedule, allowing the provider to focus on ongoing business and operational success without lingering security concerns. 


BTI Services 

Data breaches can be a wake-up call. They highlight the critical importance of maintaining a proactive cybersecurity stance. Thanks to BTI and Webcheck’s swift and expert intervention, the client not only resolved the immediate threat but also strengthened their IT infrastructure for the future. 


BTI’s commitment to understanding their client’s unique challenges, combined with dedication to delivering rapid, high-quality results, demonstrates why organizations across the country trust BTI to protect their most valuable assets. 


  • Act Fast to Minimize Impact: In the face of a data breach, quick action is critical to containing the damage and preserving trust. 

  • Proactive Cybersecurity is Essential: Preventing vulnerabilities before they lead to incidents is the best way to protect sensitive data. 

  • Continuous Monitoring Ensures Long-Term Protection: Regular assessments and 24/7 monitoring provide ongoing defense against evolving cyber threats. 


BTI can help by managing updates, applying security patches instantly, and even reviewing your current infrastructure to spot areas for improvement.  


Whether you need to offload routine tasks or optimize your IT environment, contact BTI to learn more! 


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