Avigilon Dealer in Arizona: Unity & Alta Solutions
Providing local system design, hardware sales, on-site installation, and managed support for the Phoenix and Tucson metro areas. Delivered by BTI Communications Group from our Phoenix office.
For Arizona organizations buying, expanding or taking over Avigilon Unity or Avigilon Alta systems.
Existing client? 24/7 support: 800-HELP-BTI- Serving Phoenix since 2006
- Avigilon Unity and Avigilon Alta
- Over 40 years in business
- AZ ROC 331189 C-67

- Fast Installation
- Certified Technicians
- 24/7 Support
- Fast Installation
- Certified Technicians
- 24/7 Support
Request a quote or free consultation!
We will provide the following at no cost:
- Site survey of your facility’s security needs
- Detailed scope of work with which device we recommend and why
- Custom security floor plan illustrating camera, access control, and alarm equipment
- Itemized and fully transparent quote with no hidden cost or fees
Serving Phoenix since 2006. Over 40 years in business.
Remote and Onsite Support for Avigilon Alta and Avigilon Unity Access and Video from an Avigilon Dealer
BTI Communications Group is a long-standing Avigilon Unity and Avigilon Alta dealer with years of experience through product iterations from Avigilon ACC video (now Avigilon Unity Video) and Avigilon ACM (now Avigilon Unity Access Control) as well as the original openpath access control and AVA security camera programs (now Avigilon Alta Access and Avigilon Alta Video).
Get Avigilon Unity Video Security Solutions Installed, serviced, and upgraded by BTI throughout the Phoenix and Tucson Areas.
Alta and Unity Video
On-premise video management with AI powered analytics and cloud-managed features.
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Avigilon Appearance Search™ Technology
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Avigilon Unity Video Mobile APP
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Audio analytics and recording
Alta and Unity Cameras
BTI offers the full catalog of Avigilon security cameras.
Features
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AI video & audio analytics
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Edge-based processing
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Secure & Compliant
Avigilon Access Control Support in Phoenix and Tucson
BTI provides support for all Avigilon Alta and Unity Access Control hardware and software. Both remote support and on-site installation, maintenance, and repair are available throughout the Phoenix and Tucson metro areas.
BTI Can Help You Choose the Correct Avigilon Unity or Alta Camera for Your Needs
Our team has comprehensive knowledge of the features and capabilities that come with Avigilon Unity video surveillance. We provide fast and accurate quotes and designs for Avigilon’s on-premise, cloud, or hybrid security solutions that fit your business goals, growth, and compliance requirements.
Key Features for Cloud-Based & On-Premise Cameras
AI- Powered Video Analytics • HD Video • Edge-Based Processing • Smart Search Function • Edge Storage Options • End-to-End Encryption
Dome Security Cameras
Low profile cameras, good for public spaces Indoor and outdoor options.
Multi-Sensor Cameras
Best for large areas like parking lots, campuses, or warehouses, where 360° coverage is needed.
Specialty CCTV Cameras
Unique installations where traditional cameras are too large or mobility is required.
Bullet IP Cameras
Has many outdoor uses, ranging from perimeter monitoring to license plate recognition.
Avigilon Unity On-Premise Security Platforms
Avigilon Unity On-Premise Video Security
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AI-powered search
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Built in Analytics
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Secure, local storage
Formerly Avigilon ACC
Learn more about our Avigilon Unity support below:
Avigilon Unity On-Premise Access Control
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Centralized management
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Legacy hardware support
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Event alerts & reporting
Formerly Avigilon ACM
Explore Avigilon Unity access control:
Avigilon Alta Cloud Security Solutions
Avigilon Alta Cloud Video Security
- Automatic Updates
- Mobile access & management
- Unity, Alta, & 3rd-party access control integration
Formerly AVA Security
Learn more about Alta video solutions:
Avigilon Alta Cloud Access Control
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Remote management
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Flexible & scalable
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Touchless mobile entry
Formerly Openpath Door Access Control
Get Alta access control solutions below:
Avigilon Alta & Unity Access Control Integration
BTI can help you integrate your Avigilon Unity video surveillance with Avigilon Alta or Unity access control to create a centralized platform that simplifies management, enhances visibility, and scales with your business.
Avigilon On-Premise Camera and Access Control Support in Arizona
Avigilon Camera Installation
Whether you're a business, government, or educational institution, or even a historic church, BTI can provide all the infrastructure and labor needed for your Avigilon camera and access control systems to function reliably.
Avigilon Camera Maintenance
Avigilon camera maintenance includes hardware, software, firmware, and image quality adjustments as needed. Contact BTI for time and material or service contract support.
Access Avigilon Camera Upgrades
Avigilon cameras are designed to improve over time through firmware and software upgrades. Contact BTI to discuss your upgrade requirements.
Access Avigilon Camera Upgrades
Avigilon cameras are designed to improve over time through firmware and software upgrades. Contact BTI to discuss your upgrade requirements.
Common Avigilon Maintenance Requirements
Common issues affecting camera performance include wiring and connectivity, improper installation and mounting, focus, and change of scene adjustments, and recording server adjustments.
Warranty Replacements
Have an Avigilon camera under warranty but not sure how to get a replacement or repair? We can help support your Avigilon RMA return and repair of supported Avigilon cameras.
Avigilon Unity On-Premise Managed Video Support in Phoenix & Tucson
Software Updates
Avigilon offers software updates to improve the quality of your cameras, AI analytics, and access control systems over time.
Troubleshooting
Our team has extensive experience in diagnosing and resolving connectivity problems.
Upgrade Assistance
Experienced pros at BTI will help you make the most of your budget for upgrades to all of your Avigilon on-premise security systems.
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Avigilon Unity, Formerly Avigilon ACC & Avigilon ACM
BTI Provides On-Site Avigilon Support Throughout Arizona from Its Mobile Fleet and Phoenix Warehouse
See every BTI IT and security service in Phoenix and Tucson on our BTI Phoenix and Tucson hub.
BTI Provides Avigilon Unity On-Premise Video Security in Arizona
Phoenix & Tucson Metro Areas
Watch the Motorola Solutions Avigilon Alta & Unity Buyer’s Guide Video
Full Video Transcript
Welcome to the 2026 Motorola Solutions Avigilon Alta & Unity Buyer’s Guide. This guide is essential for organizations evaluating Avigilon cameras, access control, and converged security architecture.
Avigilon is a strategic security architecture decision, not just a product purchase. It involves cameras, access control, networking, and cybersecurity. Planning must integrate physical security, information technology, and cybersecurity. BTI partners with organizations to guide architecture decisions, ensuring systems are designed, documented, and supported for long-term value.
Choosing between Avigilon Alta and Unity is crucial for system design. Alta is cloud-native, ideal for multi-tenant and tech environments, while Unity suits large facilities with complex integrations. Accurate design and quotes are vital to avoid costly errors. Evaluate deployment models, access control, video management, and information technology requirements carefully.
BTI offers a comprehensive approach to Avigilon architecture, integrating physical security, information technology, and cybersecurity into a cohesive model. This eliminates siloed operations and ensures a seamless transition from design to support. Using System Surveyor, BTI provides detailed visual layouts, enabling stakeholders to evaluate and approve plans confidently before procurement.
Avigilon partner quality is crucial for project success. The right partner transforms Avigilon’s complex ecosystem into a practical, cost-effective security architecture. BTI ensures precise design, avoiding unnecessary scope and change orders, while integrating legacy systems. BTI combines security expertise, information technology knowledge, and lifecycle support for reliable, high-quality outcomes.
BTI offers a comprehensive capability stack for Avigilon design, service, support, and expansion. This includes physical security design, network infrastructure, cybersecurity, manufacturer coordination, documentation, and compliance readiness. BTI integrates these disciplines into a single accountable engagement, ensuring seamless service delivery and eliminating gaps often found when handled by separate vendors.
Avigilon Alta offers cloud-managed access control, video, and intrusion solutions. Manage doors and credentials via a centralized dashboard, with mobile credentials and Apple Wallet support. Enjoy remote visibility and event review across sites. Alta Protect enhances site protection with video analytics and alerts, ideal for multi-tenant buildings, tech companies, and cloud-first workplaces.
Avigilon Alta enhances security for multi-tenant office buildings by managing tenant access and shared spaces from a single cloud dashboard. Multifamily properties benefit from mobile access and automated vendor management. Technology companies can streamline smartphone-first access and remote administration. Consider upgrading access control for improved security and efficiency.
Avigilon Unity offers robust on-premise security solutions for hospitals, clinical facilities, and complex environments. It provides enterprise-grade video management, sophisticated access governance, and deep integration capabilities. Ideal for high camera counts and complex access policies, Unity ensures compliance and data sovereignty. BTI supports new deployments, expansions, and service takeovers.
Healthcare facilities demand robust security. Avigilon Unity excels in managing public access, restricted zones, and compliance in hospitals. It supports emergency department access, pharmacy protection, and behavioral health management. BTI’s converged model ensures seamless integration across security, information technology, and clinical operations, addressing complex needs with advanced video management and sophisticated access control.
Avigilon’s architecture is tailored for diverse industries, from healthcare to education. BTI assists in selecting the right model, Alta, Unity, or hybrid, based on specific needs like cloud access, on-premise video, and cybersecurity. Each vertical, such as commercial real estate or government, benefits from customized solutions ensuring optimal security and operational efficiency.
BTI tailors Avigilon solutions for high-security, distributed, and regulated sectors like data centers, manufacturing, retail, banking, aviation, and law enforcement. Unity excels in complex, high-security environments, while Alta suits cloud-managed, distributed sites. BTI’s expertise ensures systems align with network, identity, and cybersecurity needs, providing comprehensive support and documentation.
Avigilon projects require integrated information technology, cybersecurity, and physical security planning. Whether using Alta cloud or Unity on-premise, systems interact with network infrastructure, identity policies, and compliance processes. Unity demands deeper integration into server and cybersecurity environments. BTI’s layered operating model ensures Avigilon systems are managed, auditable, and supportable security programs.
Evaluate your Avigilon platform choice with this checklist. Opt for Avigilon Alta for cloud-managed access, mobile credentials, and remote management. Choose Avigilon Unity for on-premise control, large facility security, and advanced integrations. BTI supports hybrid deployments and can assess your needs before committing to an architecture.
BTI’s Avigilon deployment process minimizes operational risk by aligning organizational goals and clarifying scope and costs. It includes facility assessment, System Surveyor layouts, architecture recommendations, and detailed design for cameras, access control, and credentials. Network and cybersecurity reviews precede installation, followed by procurement, configuration, and training. Managed support and lifecycle reviews ensure long-term system health.
Let’s explore example Avigilon architecture scenarios. For a multi-tenant office, BTI uses Avigilon Alta for cloud-managed security. In hospitals, Avigilon Unity ensures on-premise video management and access control. For tech companies, BTI leverages Avigilon Alta for a modern, mobile-first access experience. These scenarios illustrate BTI’s tailored approach to diverse security needs.
BTI is more than an Avigilon installer; it’s a partner in architecture, security, and lifecycle support. Avigilon Alta excels in cloud-first environments, while Unity suits on-premise needs. BTI ensures the right platform, design, and support, maximizing security outcomes and operational visibility, reducing vendor confusion, and enhancing long-term reliability.
BTI offers comprehensive Avigilon services, from quotes to support reviews and upgrades. Our no-obligation Security Architecture Review assesses your facility’s needs, ensuring a tailored solution. We evaluate existing systems, compare Alta versus Unity, and provide phased recommendations. Contact BTI for expert guidance and a clear path forward.
Download the 2026 Motorola Solutions Avigilon Alta & Unity Buyer’s Guide
The #1 Avigilon Unity On-Premise Security Solutions Provider in Arizona
BTI Communications Group in Phoenix, AZ
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Security Systems by Industry
Video, access control and alarm systems designed around the risks and rules of your industry.
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Healthcare
Video, access control and panic alerting for clinics, medical offices and multi-site groups.
Healthcare security systems → -
Government & Public Sector
Cameras, door access and visitor management for city, county and public agency buildings.
Government security systems → -
Education
Campus video, lockdown-ready door access and visitor screening for schools and colleges.
School and campus security systems → -
Manufacturing
Plant perimeter, loading dock and production floor video with access control by shift.
Manufacturing security systems → -
Logistics & Warehousing
Dock, yard and gate cameras plus access control for warehouses, DCs and 3PLs.
Warehouse and logistics security systems → -
Financial Services
Video and access control for CPA, tax, title and insurance offices that hold sensitive client files.
Security systems for CPA and insurance firms → -
Utilities & Critical Infrastructure
Perimeter video, remote site access and intrusion alarms for water and utility facilities.
Water utility and critical infrastructure security systems → -
Construction
Job site cameras and gate access that help deter theft and vandalism after hours.
Construction site security cameras → -
Nonprofits & Faith-Based
Cameras, door access and alerts that help keep services, schools and offices safe.
Church and nonprofit security systems → -
Parking & Entertainment Venues
Garage cameras, license plate recognition and access control for parking and event venues.
Parking garage and venue security systems →
Phoenix and Arizona service areas
BTI Communications Group, LTD. has served Phoenix since 2006. Pick your area for local IT, network and security services.
Phoenix Metro
Phoenix and Maricopa County businesses, served from our Phoenix office on 48th Street.
North Phoenix / Deer Valley
Deer Valley and I-17 corridor sites, including semiconductor and advanced manufacturing.
East Valley
Chandler, Tempe, Mesa and Gilbert tech and manufacturing sites.
West Valley / Loop 303
Distribution centers and plants along Loop 303 and I-10 in Glendale, Goodyear and Peoria.
Casa Grande and Eloy
Manufacturing sites in Casa Grande, Eloy and Coolidge, supported from our Phoenix office.
Tucson and Southern Arizona
Tucson, Oro Valley, Marana and Sahuarita businesses, supported from our Phoenix office.
More Phoenix and Tucson services
Over 40 years of IT, security and communications work. Call 480-291-8374 for security or 480-272-8728 for IT, or book a free consultation.
Get a free consultationAvigilon in Arizona: common questions
Does BTI sell and install Avigilon in Arizona?
Yes. BTI designs, sells, installs and supports Avigilon Unity and Avigilon Alta across Phoenix, Tucson and greater Arizona from our Phoenix office.
Can BTI support an Avigilon system another company installed?
Yes. We service existing Avigilon cameras, servers and access control, including help with warranty replacements.
What is the difference between Avigilon Unity and Avigilon Alta?
Avigilon Unity, formerly Avigilon ACC and ACM, is the on-premise video and access control suite. Avigilon Alta (formerly Openpath) is the cloud-based option.
How do I get a quote?
Use the form on this page or call 480-291-8374. A Phoenix engineer replies within one business day.
